What is the name / part number / description of the plugs they are quoting you for?
They havent told me anything more than...."You're car is due a new set of plugs on you're upcoming service."
OK...so I asked them..."Since you make such a specific point about this, are these plugs going to cost me much?"
The response I got was...."You're car is a GTI and it has special plugs. They are $250 each."
He did in fact state what they were in that response but I have since forgotten as I have spent the past 4 days trying to get the marrow removed from the entrance of my arse before he gets his chance to push it in!