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Author Topic: VW Servicing Price Match - check this out!  (Read 5146 times)

Offline TomB

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VW Servicing Price Match - check this out!
« on: June 17, 2009, 02:49:39 am »
http://www.volkswagen.co.uk/owners/offers/price-promise

I don't know if anyone's seen this before but it says they'll match a quote from ANY vat reg'd garage within 5 miles from the dealer as long as genuine parts are used.

This is a great deal...there's a village garage that's 3.7 miles by road from my local VW dealer, and their rate is a super low £35+VAT an hour!  Work on my car just got a lot cheaper!

Just noticed in the small print it doesnt cover maintenance and repairs, but that still makes the routine servicing very cheap.  I wonder if cambelts fall under servicing or maintenance?
« Last Edit: June 17, 2009, 02:58:28 am by TomB »
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Offline bacillus

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Re: VW Servicing Price Match - check this out!
« Reply #1 on: June 17, 2009, 07:46:38 am »
Now that's interesting!  :happy2:

I wonder if it'll stand up to being tested in the real world...
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Offline mixit

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Re: VW Servicing Price Match - check this out!
« Reply #2 on: June 17, 2009, 08:14:58 am »
Sounds great but there's a fly in the ointment.... "as long as genuine parts are used"  :confused:
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Offline MAT ED30

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Re: VW Servicing Price Match - check this out!
« Reply #3 on: June 17, 2009, 08:24:53 am »
genuine service parts are cheap
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Offline mixit

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Re: VW Servicing Price Match - check this out!
« Reply #4 on: June 17, 2009, 08:26:23 am »
Thats as maybe, but some garages offering this kind of labour deal will be wanting to maximise their profits on even cheaper components. IMO  :wink:
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Offline neg

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Re: VW Servicing Price Match - check this out!
« Reply #5 on: June 17, 2009, 08:50:31 am »
cam belt I would think is maintenance so this should be covered, come on who's going to try...
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Offline Caz

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Re: VW Servicing Price Match - check this out!
« Reply #6 on: June 17, 2009, 10:07:50 am »
we offer this.. we do like to see a printed quote from garages though..
as we once had a guy get a quote from a garage up the road, then come to us for a quote then asked us to price match.. but when looking at the quote he'd been given at other garage, the part numbers wern't vw parts.. even worse, it said at the bottom of the quote that genuine parts would be used..  :confused:

you do get ppl saying why dont you quote cheaper in the first place.. but tbh, were set to vw's times on jobs.. and also how long the techies think jobs take.. plus for safety aspects, it's better for jobs to be completed in good time and be checked thoroughly, rather than rushed..
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Offline markymark

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Re: VW Servicing Price Match - check this out!
« Reply #7 on: June 17, 2009, 10:16:54 am »
Quote from: Caz on June 17, 2009, 10:07:50 am

but tbh, were set to vw's times on jobs.. and also how long the techies think jobs take.. plus for safety aspects, it's better for jobs to be completed in good time and be checked thoroughly, rather than rushed..
I expect this from where ever I take my car and its some what irrelevant how long the job takes, it could take him 5mins or 5 days, its price at the end of the day which is being negotiated not the level of service.
I know its difficult out there for everyone and there must be a lot of dealers scratching around for work but its about time prices were rationalised. My dealer is not known for being the cheapest but next time I will be shopping around for the best price then asking them to match as i trust them 100% with there service levels! :happy2:
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Offline ub7rm

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Re: VW Servicing Price Match - check this out!
« Reply #8 on: June 17, 2009, 10:57:55 am »
I asked my local dealer if they pricematched, they said they would ' within reason'.  As Caz said they wanted to see written quotes and this has proved difficult, email requests for quotes from indy's were replied to with ' your estimate has been calculated, please call us to discuss'.  I'm sure they are fed up with having their estimates used to loose them work.....
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #9 on: June 17, 2009, 11:03:55 am »
....

As far as I'm concerned it's not just about the lowest price you can get. I've built up a very friendly and trusting relationship with my VW dealer since buying my GTI from them in 2005. They don't charge me for lots of small things and also give me discount. I'm a very friendly, patient, and flexible customer and they very much appreciate it - It's all about people.

My dealer has price matched tyres just on my verbal, but they know me very well and trust me. They even told me where I might get the best prices.

VWRacing will now be doing my VW servicing as they now have the official approvals. My VW dealer totally understands this because my car is so modified, but I'll still use them for some minor things because VWR are 170 miles away!

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Offline 182_blue

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Re: VW Servicing Price Match - check this out!
« Reply #10 on: June 17, 2009, 11:49:33 am »
i always ask for a price match, my golf cost me £99 and the wifes car was originally £180 for the service and it cost me £129  :happy2: :happy2:
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Offline TomB

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Re: VW Servicing Price Match - check this out!
« Reply #11 on: June 17, 2009, 01:06:35 pm »
To make sure the genuine part numbers and prices are on your quote, pop to your parts dept and get them to quote you on the service parts, then take that to your independent so they can put the details on their quote.  While you're at the dealer, get a quote on the service work and ask them what time VW gives for the work.  If it's 1.2 hours, see if you can get your independant to put 1.2 hours on their quote.

I have good relations at VW dealers, but not at the service desk where money is concerned.  I've worked service reception in the past so I see everything from both sides, my customers would always try and barter, but the ones with a written quote would get a price match.  When I worked for Kia, they set the servicing costs, so all dealers across the country had the same rate.  If you wanted a quote, it was no problem, and the quote showed a complete breakdown including part numbers, prices, times and the work they'd be doing.  I hope VW do something similar.
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Offline Caz

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Re: VW Servicing Price Match - check this out!
« Reply #12 on: June 17, 2009, 02:01:01 pm »
at the end of the day, independant garages will always be cheaper as they dont have a high set labour rate.. bob jst works for £30 £40 an hour.. our labou rate is £66 + vat. thats one of the factors that add upto the cost of the service..
parts prices we'll always agree on as they should be ours, we wont fit anything else..
plus, most garages dont offer or do an inspection, its just a basic service.. I go mentsl at my mam, as she has a company car and has to take it to Boro Tyres for her servicing and its called a service, but its a basic oil and filter change.. 2 weeks after her service was done and being told nothing on collection, she had to have two front tyes repalced as they were below legal limit.. i was appalled..
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #13 on: June 17, 2009, 02:18:44 pm »
....

Pay peanuts and you get monkeys!

A Service at a good VW dealer involves more than just an oil change. ESI = Extra Saftey Inspection - And it's free of charge.

If you've got a modern car like a Mk5, don't feck about! It's simply not worth it.
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Offline markymark

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Re: VW Servicing Price Match - check this out!
« Reply #14 on: June 17, 2009, 02:21:59 pm »
I agree RR, I just dont like being bent over by them on price. My dealer is charging over £100 p/h inc VAT! :scared: If I can use this price promise to my best advantage I will but I will not substitute it for quality or service.
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