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Author Topic: VW Servicing Price Match - check this out!  (Read 5149 times)

Offline TomB

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Re: VW Servicing Price Match - check this out!
« Reply #15 on: June 17, 2009, 03:38:08 pm »
....

Pay peanuts and you get monkeys!

A Service at a good VW dealer involves more than just an oil change. ESI = Extra Saftey Inspection - And it's free of charge.

If you've got a modern car like a Mk5, don't feck about! It's simply not worth it.

Sorry for trying to help people save money RR, buts thats what this post is all about.

I don't know why you think you'll get a worse service by getting a competitive quote, the technician doesn't know how much you're paying, all he knows is he gets £10 of whatever I pay the dealer per hour, the rest goes to the business.

If you use VWR for your work, good for you, but I've made this post to help people who get work done at their dealers.

I'm not trying to promote the devils work, this is a Volkswagen offer taken from their website!  Please stop the negativity.
Tom
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #16 on: June 17, 2009, 03:48:52 pm »
^^^^
Yep, a 'ton' per hour is taking the Arthur Bliss! "Bunse" as Del Boy would say.


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Offline ub7rm

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Re: VW Servicing Price Match - check this out!
« Reply #17 on: June 17, 2009, 03:51:47 pm »
....

Pay peanuts and you get monkeys!

A Service at a good VW dealer involves more than just an oil change. ESI = Extra Saftey Inspection - And it's free of charge.

If you've got a modern car like a Mk5, don't feck about! It's simply not worth it.

A premium price does not mean a premium service at all.  You seem to be blessed with a fantastic dealer nearby which is great, for you, but, like the vast majority I have a mediocre to piss poor dealer on my doorstep and I very much grudge paying them over the odds.  For now I do use them as they have the best knowledge of mk5 gti's but as they are getting older and more common that may change soon...

For my old car and my g/f's car I use a small family run garage that charges half what VW charges but gives 1000 times better service.  The mk5 may be getting their business in the near future.

In the mean time, my dealer don't miss a trick to screw me out of more money so I shan't be missing any trick to screw them out of more money  :happy2:
« Last Edit: June 17, 2009, 03:53:18 pm by ub7rm »
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #18 on: June 17, 2009, 03:55:00 pm »

I've made this post to help people who get work done at their dealers.

I'm not trying to promote the devils work, this is a Volkswagen offer taken from their website!  Please stop the negativity.


....You've got the wrong end of the stick. I'm not saying that this price match offer is a bad thing at all. I was just responding to other comments.

Besides, what's wrong with adding some balance to the discussion? - Not being negative by a long chalk, buddy! I suggest you read my posts more carefully.

8)


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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #19 on: June 17, 2009, 04:00:44 pm »

A premium price does not mean a premium service at all.  You seem to be blessed with a fantastic dealer nearby which is great, for you, but, like the vast majority I have a mediocre to piss poor dealer on my doorstep and I very much grudge paying them over the odds.  For now I do use them as they have the best knowledge of mk5 gti's but as they are getting older and more common that may change soon...

For my old car and my g/f's car I use a small family run garage that charges half what VW charges but gives 1000 times better service.  The mk5 may be getting their business in the near future.

In the mean time, my dealer don't miss a trick to screw me out of more money so I shan't be missing any trick to screw them out of more money  :happy2:

....I never said that paying a premium price is a guarantee, did I.

You've hit the nail on the head in that ANY garage ANYWHERE, whether VW, big or small, etc etc, can be either excellent or piss poor.

The question you also need to ask is how well equipped a garage is to deal with certain cars. That's regardless of the excellence of their customer service or ability with other cars. Would you put your DSG in the hands of any old gearbox mechanic?


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Offline ub7rm

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Re: VW Servicing Price Match - check this out!
« Reply #20 on: June 17, 2009, 05:06:25 pm »

....I never said that paying a premium price is a guarantee, did I.


Not in those words but




Pay peanuts and you get monkeys!


Does suggest that.


You've hit the nail on the head in that ANY garage ANYWHERE, whether VW, big or small, etc etc, can be either excellent or piss poor.

The question you also need to ask is how well equipped a garage is to deal with certain cars. That's regardless of the excellence of their customer service or ability with other cars. Would you put your DSG in the hands of any old gearbox mechanic?

Absolutely.  With VW their mechanics are trained with the latest knowledge straight from the horses mouth, so to speak, and I agree this is, theoretically, worth a premium.  The frustration many of us have is despite paying a premium you don't get a return on your money.  VW can afford to buy all the respect they need whereas all independents have to earn it.

As the technology gets older and independents get hands on experience of it it will become less important to have VW do the work.  This is always the way with any kind of technology.  That said there will always be jobs that its better to have someone with intimate knowledge of the car and its technology do.

To me its not a question of cash, its a question of value.  Even the fact that they price match suggests they know fine they are taking the customer for a ride - if they can afford to do the work at the same price as an indy, why the hell are they charging so much more in the first place?
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #21 on: June 17, 2009, 05:24:44 pm »
^^^^
I agree, ub7rm - Good value and skill is what a car owner needs.

Like I say, in my opinion, there's good and bad out there, whether a local oil-rag garage or a swanky dealership.

Whoever they are, hard-nosed business people charge as much as they can get away with and so this VW Servicing Price Match thingy is a good idea. Unfortunately, as already pointed out, there's plenty of unscrupulous people who will try and screw others, whether they are a garage business or a customer.


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Offline The wheel man

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Re: VW Servicing Price Match - check this out!
« Reply #22 on: June 17, 2009, 05:36:06 pm »
Lets not forget though that VW are a business and the bottom line on anything is money. 

In my addmittedly short time working (13 yrs) i have learnt a very important fact.  If you price high you can make people think they are getting a deal by dropping you price to 'match' others, price low and you have no where to go and cannot compete (generally) with the more expensive service at a great price (realistic price)

Still a great offer that i will be taking full advantage of in the near future  :happy2:
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Offline Caz

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Re: VW Servicing Price Match - check this out!
« Reply #23 on: June 18, 2009, 09:57:13 am »
It is a good offer and it should be mentioned more at dealers rather than ppl finding it out through the website..

I cant argue that vw are better than other garages, technician wise etc.. but my personal opinion is that, kinda agreeing with part of RR's comment that with having souch a new vehicle, I (personaly) couldnt take it to bob round the corner, bob and his crew maybe trained mechanics, but id be happier having my car looked at and fixed by technicians that are 100% qualified to work on vws, are reguarly trained and updated on new info.. plus, I vw dealerships, like most brands, are nice places to sit and wait if needed, free tea and coffee, proper cups, plus i could have a car for the day if needed, a new car at that, or be dropped at home.. sure, argue that that might not add up to the expensive prices that you may think, but, for me, certain things add up to a feel better moment..  :smiley:
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Offline RedRobin

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Re: VW Servicing Price Match - check this out!
« Reply #24 on: June 18, 2009, 10:25:45 am »

I cant argue that vw are better than other garages, technician wise etc.. but my personal opinion is that, kinda agreeing with part of RR's comment that with having souch a new vehicle, I (personaly) couldnt take it to bob round the corner, bob and his crew maybe trained mechanics, but id be happier having my car looked at and fixed by technicians that are 100% qualified to work on vws, are reguarly trained and updated on new info.. plus, I vw dealerships, like most brands, are nice places to sit and wait if needed, free tea and coffee, proper cups, plus i could have a car for the day if needed, a new car at that, or be dropped at home.. sure, argue that that might not add up to the expensive prices that you may think, but, for me, certain things add up to a feel better moment..  :smiley:


....That's exactly how I feel about it - A feel-good experience and seeing one or two friends while I'm there.

However, I didn't really appreciate it when they lent me a Toyota Yaris for a joke!! Quite the worst car I have ever driven by a loooong way!! Latest version too. So bad that I couldn't even bring myself to write a review of it - I simply wouldn't have one good word to write! Could be a laugh though.


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