Make a donation

Author Topic: Excellent service : Superchips  (Read 3461 times)

Offline Mark_GTIV

  • Always Involved
  • ****
  • Thank You
  • -Given: 13
  • -Receive: 23
  • Posts: 196
    • Email
Excellent service : Superchips
« on: June 17, 2009, 10:54:23 pm »
After my troubles mentioned here : http://www.mk5golfgti.co.uk/forum/index.php?topic=5134.0

and here : http://www.mk5golfgti.co.uk/forum/index.php?topic=4289.msg83398#msg83398

and the result here : http://www.mk5golfgti.co.uk/forum/index.php?topic=5543.msg85303#msg85303

I just wanted to put a shout out about Superchips. I have personally found their customer service really excellent. They took the time to look at my logs, specially adapt maps for me and help with swapping maps and advice. first class.

Especially a big thanks to Michael Alvey-Anderson @ SC.
« Last Edit: June 19, 2009, 09:43:41 am by Mark_GTIV »

Offline Greeners

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 201
  • -Receive: 199
  • Posts: 8812
    • Email
Re: Excellent service : Superchips
« Reply #1 on: July 17, 2009, 01:29:58 pm »
Same here Mark, always had first class customer service from SC!  :happy2:

Offline wigit

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 129
  • -Receive: 42
  • Posts: 1825
    • Email
Re: Excellent service : Superchips
« Reply #2 on: August 20, 2009, 08:43:08 am »
sent my bluefin handset back on Tuesday for a reset and flash wear upgrade was delivered back to the house at 8:30am this morning, can't grumble at that can you  :happy2:

Offline Janner_Sy

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 62
  • -Receive: 113
  • Posts: 5392
Re: Excellent service : Superchips
« Reply #3 on: September 08, 2009, 09:23:55 pm »
what have you sent the handset back to SC for. Is there a software upgrade available. My handset cant do diagnosic fault code reading. could they put that on maybe. Hope so

Offline wigit

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 129
  • -Receive: 42
  • Posts: 1825
    • Email
Re: Excellent service : Superchips
« Reply #4 on: September 08, 2009, 10:47:38 pm »
went back for a firmware update before i sold it