All Things Mk5 > APR Zone
2012 APR Remap Challenge is NOW!
Keith@APR:
--- Quote from: gizmo68 on November 07, 2012, 05:05:43 pm ---Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
--- End quote ---
We assumed other tuners would do it for free like we do. Not much I can say if they don't provide that level of customer service.
Keith@APR:
--- Quote from: DomT on November 07, 2012, 05:21:18 pm --- :popcornsoda: And I thought the challenge was going to be a dyno shootout - all cars from all mappers on the same RR in the same day..... Oh well :sad1:
--- End quote ---
It is, just not all in one day. If you come with a competitor, you get to see the before and after on your car and sure, we have no problem sharing the results of other cars as long as the owners are happy to do so.
Keith@APR:
--- Quote from: Hedge on November 07, 2012, 05:35:45 pm ---Probably got something to do with pulling out of the UK Rich followed by the Awesome Revo amnesty and then not looking after the dealers that stuck by them through the lean times. :confused:
--- End quote ---
Not looking after the remaining dealers?!? I beg to differ and invite you to contact any of them. Gwent VW, Tuningwerkes.....all were taken care of just fine. Now, we did kick some out around the same time, so maybe that's what you mean?
Keith@APR:
--- Quote from: richwig83 on November 07, 2012, 05:30:51 pm ---
--- Quote from: Evan@APR on November 07, 2012, 05:25:51 pm ---
--- Quote from: gizmo68 on November 07, 2012, 05:05:43 pm ---Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
--- End quote ---
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
--- End quote ---
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
--- End quote ---
Its no secret that the UK market has been one of our weakest. Its Revo's back yard and the industry is overall a bit underdeveloped compared to other parts of the world, plus people are a lot more price sensitive in the UK and APR is a premium brand.
Keith@APR:
--- Quote from: richwig83 on November 07, 2012, 05:30:51 pm ---
--- Quote from: Evan@APR on November 07, 2012, 05:25:51 pm ---
--- Quote from: gizmo68 on November 07, 2012, 05:05:43 pm ---Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
--- End quote ---
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
--- End quote ---
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
--- End quote ---
Not trying to undercut, just offering a lower cost alternative for those that want to give us a try. Not many should want to pay for a remap again but we've seen that there is an opportunity to get a higher quality product so we are trying to make it less painful for those that have already shelled out hard earned money. Why the hate for trying to help? If we wanted to undercut, we would sell new remaps for less.
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