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Author Topic: RNS510 Sat Nav Problem  (Read 10123 times)

Offline ArildStavrum

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RNS510 Sat Nav Problem
« on: November 21, 2012, 09:32:47 pm »
I'm having a fairly serious problem with my newish RNS510.  Its been installed for 3 weeks.
Driving home 3 nights ago from Heathrow airport the sat nav suddenly went mental and decided i was around 2 miles from my actual destination.
Ive been out since, last night and tonight and it has not rectified itself.  The pointer on the screen continues to meander across the screen through parks and rivers etc etc.  It is doing my head in.

Currently my car is outside my house but thinks it is 4.2 miles from the 'home' destination.

Is there are 'reset' button on the unit?

Can anyone help?

my sat nav specifics below

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Offline stealthwolf

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Re: RNS510 Sat Nav Problem
« Reply #1 on: November 21, 2012, 09:36:40 pm »
How many satellites has it locked on to? 

Go to Map, press Map again to bring up the screen overlay and select GPS Viewer. You need min 6-7 satellites to get a lock oN.
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Offline chowgar

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Re: RNS510 Sat Nav Problem
« Reply #2 on: November 21, 2012, 09:40:14 pm »
I would have said GPS receiver... to reset either press the left and right arrows with the star button till the screen goes blank or under set up there is a factory reset...
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Offline ArildStavrum

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Re: RNS510 Sat Nav Problem
« Reply #3 on: November 21, 2012, 09:58:02 pm »
Thanks guys.... so 2/8 is pretty appalling then??



Is this solely down to where the GPS receiver is situated? or the quality of the receiver itself?

Cheers
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Offline stealthwolf

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Re: RNS510 Sat Nav Problem
« Reply #4 on: November 21, 2012, 09:59:42 pm »
Despite leaving the GPS antenna in the same spot, it would intermittently (maybe twice a year) lose the satellite connections and struggle from 5 -60 mins to reconnect.
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Offline apples12

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Re: RNS510 Sat Nav Problem
« Reply #5 on: November 21, 2012, 10:03:43 pm »
Quote from: stealthwolf on November 21, 2012, 09:59:42 pm
Despite leaving the GPS antenna in the same spot, it would intermittently (maybe twice a year) lose the satellite connections and struggle from 5 -60 mins to reconnect.

Not just mine then... :happy2:
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scottm72

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Re: RNS510 Sat Nav Problem
« Reply #6 on: November 21, 2012, 10:56:10 pm »
just checked my satellite coverage and I am getting 8 out of 11 satelites, how do you get the version number on the screen again ?
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Offline galaxie500

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Re: RNS510 Sat Nav Problem
« Reply #7 on: November 21, 2012, 11:00:42 pm »
Should be able to hold 'SETUP' button and the 'secret' menu appears after the a Radio setting screen IIRC.....

Should then have a list of SW and HW versions etc.

Hope that helps

PR
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scottm72

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Re: RNS510 Sat Nav Problem
« Reply #8 on: November 22, 2012, 12:00:34 am »
Quote from: galaxie500 on November 21, 2012, 11:00:42 pm
Should be able to hold 'SETUP' button and the 'secret' menu appears after the a Radio setting screen IIRC.....

Should then have a list of SW and HW versions etc.

Hope that helps

PR
ahh, damn secret menus, I could have tried for a week and not found that, thanks
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scottm72

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Re: RNS510 Sat Nav Problem
« Reply #9 on: November 22, 2012, 12:03:35 am »
Quote from: ArildStavrum on November 21, 2012, 09:58:02 pm
Thanks guys.... so 2/8 is pretty appalling then??



Is this solely down to where the GPS receiver is situated? or the quality of the receiver itself?

Cheers

interesting, where it says ft on your menu it is blank, mine says 275ft ? I assume that means 275ft above sea level ?
if so it aint picking yours up I guess, you can factory reset everything or individual systems radio etc in the menu under system, have you tried that ?
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scottm72

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Re: RNS510 Sat Nav Problem
« Reply #10 on: November 22, 2012, 12:10:33 am »
Quote from: ArildStavrum on November 21, 2012, 09:32:47 pm
I'm having a fairly serious problem with my newish RNS510.  Its been installed for 3 weeks.
Driving home 3 nights ago from Heathrow airport the sat nav suddenly went mental and decided i was around 2 miles from my actual destination.
Ive been out since, last night and tonight and it has not rectified itself.  The pointer on the screen continues to meander across the screen through parks and rivers etc etc.  It is doing my head in.

Currently my car is outside my house but thinks it is 4.2 miles from the 'home' destination.

Is there are 'reset' button on the unit?

Can anyone help?

my sat nav specifics below


just checked my unit and my version is diff from yours, no pic as my comp is playing up
hw version = h70
sw version = 4120
map version hdd = 7920
?
dunno if me having higher numbers means you need an update but im getting 8/11 satelites ?
let me know if the reset works
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Offline Eddie-NL

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Re: RNS510 Sat Nav Problem
« Reply #11 on: November 22, 2012, 12:21:51 am »
try a different gps puck or change the position
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Offline RetroRaz

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Re: RNS510 Sat Nav Problem
« Reply #12 on: November 22, 2012, 09:30:57 am »
As Eddie said change the position of the antenna.

I've always fitted rns units and put the antenna on top of the unit towards the back as its magnetic so it never moves and always get great signal
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Offline ArildStavrum

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Re: RNS510 Sat Nav Problem
« Reply #13 on: November 22, 2012, 10:51:21 am »
Thanks everyone.

Kindly a forum member is supplying a new antenna and I shall make sure it is fitted in the correct place!

Fingers crossed this does the trick!
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Offline ArildStavrum

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Re: RNS510 Sat Nav Problem
« Reply #14 on: November 28, 2012, 09:11:31 pm »
New antenna fitted and I'm back in business.

Thanks to those who offered assistance and monte for supplying the new antenna.

Cheers
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