Sometimes Awesome GTI can be very good at what they do, but on a lot of other occasions they are useless.
So tired of the way they deal with stock issues, if they have it then the service is fine,
on the other hand if they dont have it -
1 - they dont tell you on the web site
2 - they dont tell you after you have ordered it
3 - they DO NOT like to answer e-mails
4 - they take ages to do refunds mainly because they dont really answer e-mails
5 - their attitude stinks when it comes to explaining where your item is.
Such a poor service, i mean ffs we are all busy enough in our own lives without spending time after time chasing these guys about for our item's,,,, a good way of f**king a companies reputation up by letting your bread and butter customers down time and time again.
I still remember the excuse they gave me on the phone a few months ago ( as listed earlier on this thread ) i was chasing my item like mad as it should have been delivered,,, no answer to e-mails etc etc, i finally lost the plot and called them only to be told the following.
Yes the item is still showing as available status on the web site, although we dont actually have any we CAN GET THEM
I was also told repeatedly that my item would be here soon as it was due in from the supplier
After getting this answer every time i pushed some more and was told that my item would not be arriving any time soon as they NEEDED A MINIMUM ORDER QUANTITY before putting the order in to the supplier - WTF -
Why was i not bl**dy told this at the beginning,,, i think i waited in total around 2 months
Finally i asked for a refund on the phone only for the guy to tell me they would at last be arriving in their warehouse in 3 days
So i waited in
for my item and guess what, instead of my item i got a refund
WWWWWWWWW-TTTTTTTTT-FFFFFFFFF, i mean honestly what a bunch of muppets.
Got so fed up with the whole thing i have now washed my hands of this company.
AWESOME GTI more like
AWESOME GTF