Hey guys,
I am having really annoying issue with British Gas
Me and Mrs moved house in 2009 Oct, before we moved out, we rang British Gas and requested final bill and told them that moving out. Couple days late or so we received final bill and paid it straight away (was around £8 or £9).
In January 2013 received letter from British Gas, first thought just another advert letter, but no, bill for £1280.47
Bill period from Aug 2009 to Oct 2009 usage 13770kWh.
Phoned them ones and told them that wtf is going on, i moved from this address nearly 4 years ago. The BG representative said ignore it is mistake. Ok calm down a bit.
Couple days later second reminder, ignored it. Then another reminder, phoned them again, told them all story again and explained them that it just does not add up usage of 13770 kWh in such a short period. Also explained that it was shop under flat where I used to live and looks more like bill for the shop. The representative agreed with me and told me he will cancel this bill straight away.
Couple weeks later another reminder this time BG altered usage period from May 2009 to Oct 2009
and also stared sending me sms text
Phoned this time and i was really angry, 2 times they promised to ring me back, and no phone call
What to do,
I have excellent credit rating, and now really worried to ruin it
Any advice please