what reason/ excuse did they use for having the brakes on the wrong way ?
Lol,
They looked a bit coy, apologised, said they didn't know how it could have happened and didn't charge me for lowering the car.
The guy who fitted the discs originally was a little rushed as it was late at night and they literally closed the doors as I left. No excuse I know, but in this instance there was no damage done apart from probably a little of their pride in their reputation and a few miles on my clock, for which I had the car lowered as recompense.