Call me a simpleton but did they actually install a bluetooth driver as windows 7 doesn't necessarily have all BT card drivers.
What error message does it show in device manager about Bluetooth radios?
yeah they did install the bluetooth drivers, i confirmed this by looking in the settings for bluetooth, there was 3 lines with an exclamation mark on them, i done this with the pc world tech on the phone.
right clicking the lines there is an option to update the drivers on each one, we done this and they where already up to date.
according to the tech guy this confirmed that a pc with pre installed w8 cannot go back to w7 without the bluetooth becoming useless.
i called pc world today and hit brick wall after brick wall,
my complaint was that their staff should not be giving out advice if they are not properly trained in order to do so, and also i should have been told when i paid them to do the w7 install that the bluetooth didnt work.
they where having none of it and only offered me 2 things,
1 - they could look at possibly giving me a bluetooth dongle for the laptop ( on w7 )
2 - they could put it back to w8 for me.
bollocks.
thats all they where willing to do.
to cut a long story short 2 hours later with a lot more pushing from me in the area of their salesmans incompetance and their uograde desk failing to do their job properly they have agreed to look at the laptop again to see if they can get the bluetooth to work ( which they wont be able to do ) and if they cannot fix it they will give me a full refund for the laptop / warranty.
it was £700 the laptop so i will just go elsewhere and buy a powerfull w7 one online.
how the f*ck can they sell these silly w8 computers when so many things either dont work of half work.
for example if you are on this forum using w8 and on a thread there is a picture you must click a button at the bottom of the screen to show in desktop mode, the page then re-loads in the scaled down w7 mode and then you can view the picture / video !!!
bare in mind this will work around 60% of the time and the other 40% of the time you cannot view the picture or video,,,, no way at all with all the proper updates for adobe reader / acrobat / windows media player etc etc etc.
you cant use sights like photobucket
e-bay is a nightmare posting pictures
u-tube is also a hit and miss
and so on.
these problems will not be fixed until the millions of companies out there like photobucket for example change their web site construction in order to make it compatable with windows 8.
this information was given to me by 2 sources, pc world 24/7 technicians and also microsoft themselves !!!
worryingly microsoft said dont worry about it as these companies will have no choice but to change sooner or later but it could take up to 3 years
i know new operating systems come with some teething problems but ffs this is ridiculous.
i have to turn into a detective and a pc tech in order to find all these problems out for myself.
absolutelly ridiculous.
if anyone reading this needs to buy a new laptop / computer any time soon please remember these problems and hopefully all the crap i have had to go through will save you the stress.
maybe things will get better with w8 sooner rather than later but i aint touching it again with a barge pole.
thanks for reading and g'day to you