Trying to cancel as im moving to a new build development. They are saying that i agreed to a new 12 month contract when i took multiroom. Which is utter horsesh*t. I did not agree to anything of the sort.
If they cancel my account, there will be a £14 charge. Im happy to pay this. But they will not cancel my account, and are telling me i cannot cancel until 21st April.
This means that they will get another 3x full months service charges out of me, instead of just 1 month and £14. Disgraceful, illegal.