I emailed them a few days ago regarding when we get our vouchers and this is what they replied:
Thank you for your correspondence to the Shell Drivers’ Club.
We would like to inform you that in the Shell Drivers’ Club scheme, redemptions are made automatically at the end of each quarter for your selected rewards.
Rewards are sent provided you have met the required points balance as at the end of a quarter. These are: 500 points for Shell Fuel Vouchers; 2,000 points Shell Gift Card Vouchers; 500 points for Waitrose vouchers; 20 points for Avios; 250 points for CO2 reduction schemes; and 20 points for Charity Donations.
Please see below for the redemption and statement delivery dates:
QUARTER
REDEMPTION DATE
STATEMENT DELIVERY
1st
31st of March
End of May – early June
2nd
30th of June
End of August – early September
3rd
30th of September
End of November – early December
4th
31st of December
End of February – early March (next year)
Please be informed that the first statement, relating to your purchases should be with you in September 2013 with your vouchers since you reached 500 points within the 2nd quarter.
Please remember to include your full name, Shell Drivers’ Club account number, postcode and date of birth in all correspondence for security purposes.
For any further correspondence, please make sure that you reply to this
e-mail directly.
Your feedback and comments are important to us.
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clicking here.
Yours sincerely,
Busra
Customer Service Department
Shell Drivers’ Club
Sorry if the date section is a bit confusing. The graph didn't paste properly.
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