Hi, Just visited my local dealers in the North East to order a part for my Gti (£56 DV valve).
Today was a different chap covering the desk from their other "sister" branch. He said there was no part in stock but his branch in Durham had it (kudos awarded to him for drumming up trade for his branch 15 miles away i suppose), not a real major problem...... However when i asked for the usual 10% discount he said no because the parts didnt qualify for discount like some other parts do!
I always normally get 10% off the usual fella behind the counter regardless of whatever parts ive ordered. wonder if this is something probably due to me spending £K's in my previous 10 yrs of loyal custom in there esp on the old VR6
So my question is this; Is he just playing hard ball and just stuck to official vw policy whatever that may be, or have i just been lucky over past 10+ yrs!??? lol.
Perhaps i shud return next week when mr regular returns.....sigh
Anyone used TPS ?? they are trade only however read a few posts about non-trade ppl ringing up n paying cash over counter plus some get the 10% discount!
John