It seems to be all insurance companies when it comes to courtesy cars.
I had a non-fault claim where the courtesy car was around the £175 mark. Like for like replacement = Honda Civic Type R, 1 year older than the Pirelli. Dents and scratches on every panel, warped brake disks and the entire interior was grubby. If it wasn't for the fact that the garage where I dropped the car off to be fixed was closed by the time they finally arrived from Leeds (Erdington, Birmingham), I would have told them to do-one.
They even had the cheek to claim that I had damaged it while I had it. Told them I had photo's of the car on the day I dropped it off (luckily I had one of the side they were referring to) - never heard anything since. Definitely trying it on. The thing was a shed! Don't get me started on refinement - revving the tits off it to get it to go anywhere. I can see the need for sunglasses and a baseball cap, even in November.
LIKE-FOR-LIKE - MY _ _ _ _
I thought there was supposed to be some investigations into the corruption of insurance companies a little while back.