I'd like to think everyone knows that.
After all it is in the handbook.
However like I said try getting the VW dealership to honour it.
Oh yeah, everyone knows each and every page from their handbook.
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.
It's not just poor service from VW, this is part of their conditions of sale which they are blatantly swinging around on and sticking two fingers up at the consumer.
I can stomach replacing worn out parts but rust, ffs, come on this is 2013 not 1973.
The arch problem has been around since the Mk3 - It's not just the arches either is it; Sills, Boot, Boot badge, Wheel badges, Wheels... Sigh, why is this a premium brand again? Oh yeah, the price.