My symptoms:
-Proper clunky when cold
-Occasionally when manouvering with a hot engine the box will almost stall the engine in both R and D
-Warm engine take off is slightly kangaroo'ish
-If i let the box downshift automatically into 2nd when slowing down its like someone has jabbed the brakes
Upshifts @ any rpm are pretty faultless!
I did a basic settings around 6 months ago when it first showed any sign of a problem. It helped a little but within 2/3 weeks it was back to the normal problems.
At a similar time (circa 52K) i had a DSG service at Awesome and i think it was around 27K when the mech unit was replaced. This made zero difference.
If i could find a new mech unit for a bit less then VW are asking id go down this route for sure, assuming VW arent going to do the repair under warranty.
GEORGE118 - i apologise i feel im hijacking a little, hopefully you will find this all helpful