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Author Topic: Rust warranty help please (success)  (Read 917 times)

Offline Andy1994

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Rust warranty help please (success)
« on: October 09, 2013, 05:36:55 pm »
car is booked in on friday to have two recalls done on the car, while im there i dont know if i should mention the rusty wings and sills for a warranty claim as the dealer doesnt have a bodyshop on site so will they still check it and acknowldege the problem or will i need to go to a dealer with a bodyshop.

i cant seem to find a vw dealer with a bodyshop near glasgow
« Last Edit: October 11, 2013, 12:55:28 pm by Andy1994 »

Offline homesqueeze

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Re: Rust warranty help please ( at dealers on friday)
« Reply #1 on: October 09, 2013, 06:04:24 pm »
It could be worth asking. My dealer doesn't have a bodyshop on site, but they have an approved one nearby that they use for their work.  It's possible they might have a similar set up at yours.
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Offline Frodo-anni

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Re: Rust warranty help please ( at dealers on friday)
« Reply #2 on: October 09, 2013, 06:42:44 pm »
drop me a pm with your email, i will send you the rust pdf doc, so you can take it with you.  :happy2:
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Offline Andy1994

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Re: Rust warranty help please ( at dealers on friday)
« Reply #3 on: October 09, 2013, 07:12:01 pm »
Thanks bud although I already have the PDF just wondering really if il be wasting my time at a dealer without a bodyshop

Offline Andy1994

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Re: Rust warranty help please (success)
« Reply #4 on: October 11, 2013, 12:54:16 pm »
Phonecall from the dealer this morning saying my rusty wing and door sills  are under warranty and no mention of any charge. Will be rebooking the car when I go to pick it up will need to see how it gets on at ye bodyshop but. Anyone know if they blend? Don't want two different colours on the car, it's black if that matters

Offline homesqueeze

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Re: Rust warranty help please (success)
« Reply #5 on: October 11, 2013, 03:55:51 pm »
Well done!  :happy2:
Some people have said bodyshop wouldn't blend theirs but others have said they did. When I got mine done they never mentioned blending, so I don't know if they did or not. Mine is black too, but they seem to have got a good match anyway. There is no noticeable difference.
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Offline Andy1994

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Re: Rust warranty help please (success)
« Reply #6 on: October 11, 2013, 04:17:36 pm »
Asked reception to ask the bodyshop and they said they would blend so who knows maybe my stone chipped bonnet will get a lick of paint