Make a donation
« previous next »
Pages: [1]   Go Down

Author Topic: warranty claim  (Read 827 times)

Offline Markyed30

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 15
  • Posts: 375
    • Email
warranty claim
« on: October 24, 2013, 06:56:27 pm »
My ed30 came with a year's warranty as I bought it from vw but had it booked in to get dsg checked as it's like a kangaroo in 2nd, I need a new mechatronics unit and are waiting on a decision from vw how long should it take I'd have thought I would have got a call today but nothing and surly they will replace it??
Logged

Offline sub39h

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 189
  • -Receive: 84
  • Posts: 1719
Re: warranty claim
« Reply #1 on: October 24, 2013, 09:25:42 pm »
what year is your car? iirc MY2008 cars are part of a recall anyway because of dodgy mechatronics units. they should replace it provided the car has had it's DSG serviced at the correct intervals.
Logged
2006 Phantom Black A3 2.0T S-Line
DSG | Rear Parking Sensors | MFSW | BOSE | Auto lights/wipers | Half leather
MODS : '09 tail lights | TT vents | Bilstein B14 | RNS-E 2010 | AMI | AKS Tuning custom CAI | Titanium BBS VZs | NQS BBK | WALK | Autotech RARB | Bluemotion aero | Blueflame TBE | Autotech HPFP | MY11 Wing Mirrors | Bluetooth | S3 Intercooler
PLANS: Stage 2+

Offline Mandy

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 95
  • -Receive: 94
  • Posts: 1701
  • Drink Russian, Wear Italian, Drive German :)
Re: warranty claim
« Reply #2 on: October 24, 2013, 09:26:23 pm »
So have VW diagnosed the car and  told you that you need a new mechs unit? I'd expect them to replace it under warranty if the car is still under warranty. Maybe give them a ring to chase things up if they are not getting back to you.
Logged
................................................
Driving: Tornado Red MK7 GTD, BMW 330e
Drove: Rising Blue Golf 6R, Reflex Silver Edition30 No.1684, Tornado Red Mk5 Golf GTI

Offline Markyed30

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 15
  • Posts: 375
    • Email
Re: warranty claim
« Reply #3 on: October 24, 2013, 10:48:28 pm »
It's an 08 plate,  :fighting:got it with 14k miles last year and is on 28 now so wouldn't require a service, the garage diagnosed the mechatronics  just said they didn't know how long till an answer which I think is bad I mibby try vw direct if nothing by tomorrow afternoon
Logged

Offline Jonneh

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 4
  • Posts: 110
    • Email
Re: warranty claim
« Reply #4 on: October 24, 2013, 10:51:08 pm »
Just get more arsey with it mate, they have to replace it as its under warranty!

Is that true about a recall being done on MY2008 Mechatronic units though? As that'd be something I'd want to know about if it's true!
Logged
Passat R36 - Corrado VR6 - Mk2 Golf GTI 8v
Pages: [1]   Go Up
« previous next »