I'll put it this way - If it had been Joe Public who has absolutely no car knowledge at all and didnt realise what the smell was, that could potentially have been a servious fire - or what would have happened if the car had gone on fire while travelling at 70mph on the motorway and the fire cause a fatal crash.
Thankfully I knew how to put it out and isolate the section of damaged loom. The Service manager at the local stealers was a joke! Ok so the Jetta wasnt bought there and I dont get it serviced there, because, frankly - I dont trust them - Its my car and I'll take it where I want.
This is a "STD" fitment part to this car - which is badly designed and isnt fit for the purpose it was designed for - VW themselves know its a potential fire risk! It says so on the VOSA website!
The new loom is £44+VAT from VW - I'd settle for that. But the local dealers wanted me to replace the heater unit itself and all the plastic trim around it resulting in an £808 bill that they wont offer any help on as i'm "not a valued customer!" - not sure how that works as my parts account has seen over £8000 worth of parts go through it and I've bought 2 cars from them?? maybe you have to give the sales staff hand jobs to be truely "valued"??
