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Author Topic: VW Paintwork Warranty  (Read 1322 times)

Offline diazbtn

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VW Paintwork Warranty
« on: January 13, 2014, 10:33:28 am »
Hi all,

My Pirelli has a small paintwork issue on the roof where the lacquer has cracked, its about 3cm x 1cm, it doesn't look like the roof has been re-sprayed, but what's the deal with the warranty on the golf??

I would upload a pic, but I can't figure out how to do that (which is embarrassing as I work in IT...what a  :rolleye:
My problem is now I am in Sunny Spain, so not sure how to explain this to the dealership??

Any suggestions?? cheers

Offline Viking

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Re: VW Paintwork Warranty
« Reply #1 on: January 13, 2014, 12:11:34 pm »
Paintwork warranty is three years. Does that make a difference?
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Offline edd666999

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Re: VW Paintwork Warranty
« Reply #2 on: January 13, 2014, 12:16:04 pm »
You need to upload elsewhere and post the link here.

Photobucket, imageshack.

Offline diazbtn

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Re: VW Paintwork Warranty
« Reply #3 on: January 13, 2014, 12:32:16 pm »

Offline bbfb10

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Re: VW Paintwork Warranty
« Reply #4 on: January 13, 2014, 12:34:27 pm »
Link doesnt work for me.


Full VCDS Hex + Can.

Offline Viking

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Re: VW Paintwork Warranty
« Reply #5 on: January 13, 2014, 12:52:44 pm »
Sarcasm for free. Anything after that can only be considered as a bonus.

Just because you think you know something, doesn't make you an expert if you've just read it on the internet, y'know.

Offline Viking

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Re: VW Paintwork Warranty
« Reply #6 on: January 13, 2014, 12:53:38 pm »
Sorted the pic for you, it's hosted on my server right now.
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Offline MateyGuv

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Re: VW Paintwork Warranty
« Reply #7 on: January 13, 2014, 01:44:06 pm »
Have you had bird poop on that area?

Offline Scottymon

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Re: VW Paintwork Warranty
« Reply #8 on: January 13, 2014, 01:51:11 pm »
Holy crap, never seen that on Mk5 before, you would hope to have some help off VW for that.

Offline Viking

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Re: VW Paintwork Warranty
« Reply #9 on: January 13, 2014, 02:00:02 pm »
The paintwork warranty is for three years though. Pirelli edition is probably 5 years old now so it's gonna be way outside of paintwork warranty, and into goodwill. If it's had something caustic on it (bird poo or suchlike) then it's not a paintwork issue at all, it's physical damage or neglect, and I doubt goodwill will help.
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Offline diazbtn

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Re: VW Paintwork Warranty
« Reply #10 on: January 13, 2014, 02:59:02 pm »
Yup the Pirelli is late 2008 plate, its only done 39k and was one owner before me who worked at the VW dealership, so although it may have happened I can't believe that the car was mistreated, its very tidy, it was like this when I purchased the car, in real life its only about 2.5 cm in size, the Nokia 920 takes pretty good pics!
I look after the car pretty well, and this is the only place like it, although the roof has what looks like a stone chip above the window but its down to the metal and the same on the right wing, a couple of spots where paint is missing, I have checked and all the panels are original, its HPI clean and I can't see any overspray or anything to indicate a repair to the vehicle, so not sure about the paint on the car was 100% from factory which is why I asked, it's a pity paintwork is only warrantied for 3 years, that's pretty crap I think :)

Cheers fellas for the help, I will try asking in my pigeon Spanish and see what happens, although I reckon I know........

Offline holepunch

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Re: VW Paintwork Warranty
« Reply #11 on: January 13, 2014, 11:01:52 pm »
The paintwork warranty is for three years though. Pirelli edition is probably 5 years old now so it's gonna be way outside of paintwork warranty, and into goodwill. If it's had something caustic on it (bird poo or suchlike) then it's not a paintwork issue at all, it's physical damage or neglect, and I doubt goodwill will help.

I thought the paintwork warranty was 10 years?

Offline Viking

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Re: VW Paintwork Warranty
« Reply #12 on: January 14, 2014, 06:28:45 am »
Corrosion warranty is twelve years, but paintwork is three years.
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Offline Scottymon

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Re: VW Paintwork Warranty
« Reply #13 on: January 14, 2014, 01:31:06 pm »
Corrosion warranty is twelve years, but paintwork is three years.

Yeah and they don't honour that either. :sad1: