Make a donation

Author Topic: Euro performance helppppppp  (Read 1267 times)

Offline Tim144

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 4
  • Posts: 272
    • Email
Euro performance helppppppp
« on: February 14, 2014, 08:51:38 pm »
Have ordered some coilovers maybe a bit hastily with out looking at reviews from www.europerformace.co.uk on the 31st of January. And they still havnt arrived...

Now looking the reviews some people have never received parts.. Anyone else had this I'm a bit worried I have there address and there phone number but they don't answer phone or respond to emails.

Help

Offline vRSAlex

  • Admin
  • Just look at my post count
  • *
  • Thank You
  • -Given: 39
  • -Receive: 253
  • Posts: 2761
    • Email
  • My Ride: http://www.mk5golfgti.co.uk/forum/index.php/topic,19941.0.html
Re: Euro performance helppppppp
« Reply #1 on: February 14, 2014, 08:56:53 pm »
Have you called them?
www.akstuning.co.uk - info@akstuning.com - 01234 822324
Follow AKS tuning on Facebook

Offline Degudodger

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 53
  • -Receive: 86
  • Posts: 1547
    • Flickr
Re: Euro performance helppppppp
« Reply #2 on: February 14, 2014, 08:57:12 pm »
How did you pay - Credit card?
2016 Mk7 Golf GTD - Reflex Silver with stuff.

VCDS Hex+Can - Will code for beer!

Offline Tim144

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 4
  • Posts: 272
    • Email
Re: Euro performance helppppppp
« Reply #3 on: February 14, 2014, 09:00:12 pm »
I have called them and emailed no answer at all.

Yes paid by credit card have rang bank and the dispute department for HSBC don't work weekends  :scared:
So got to wait till Monday!

Offline Tim144

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 4
  • Posts: 272
    • Email
Re: Euro performance helppppppp
« Reply #4 on: February 14, 2014, 09:22:05 pm »
Have you called them?

Yes I have dude no answer at all

Offline Degudodger

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 53
  • -Receive: 86
  • Posts: 1547
    • Flickr
Re: Euro performance helppppppp
« Reply #5 on: February 15, 2014, 08:14:31 am »
Send them an email but title it something like "price for parts please" so yo know they'll read it. State you will be requesting a charge back from your bank as they have failed to supply you the goods ordered and you have not been able to contact them despite trying.

Give them a realistic time frame, Say Tuesday to call you if they don't, start a charge back.

That's what I would do  :smiley:
2016 Mk7 Golf GTD - Reflex Silver with stuff.

VCDS Hex+Can - Will code for beer!

Offline Tim144

  • Always Involved
  • ****
  • Thank You
  • -Given: 9
  • -Receive: 4
  • Posts: 272
    • Email
Re: Euro performance helppppppp
« Reply #6 on: February 15, 2014, 10:03:29 am »
Send them an email but title it something like "price for parts please" so yo know they'll read it. State you will be requesting a charge back from your bank as they have failed to supply you the goods ordered and you have not been able to contact them despite trying.

Give them a realistic time frame, Say Tuesday to call you if they don't, start a charge back.

That's what I would do  :smiley:

Is line I've headed down already I have sent them an email from a different email address.