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Alan Day City - Bad Service

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ideaboy:
Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.


SRC:
Let us know how you get on.  It's possible to be impressed by a company's efforts to please a dissatisfied customer.

mvb12:

--- Quote from: ideaboy on March 16, 2014, 11:03:08 am ---Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.




--- End quote ---

Is this the one on southwark Bridge?

TBH, they have no clue I wouldn't advise going back.

My mates good friends with the parts manager and even he don't have a clue.  :laugh:

ideaboy:
It's the new one off the highway, you should see the bad reviews it's received, so many if you google it.

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