Anybody used VAS Works in Poole? Thinking of getting some work done there

[TurboHatchback]

As the title really, I am thinking of getting my Cambelt and Water pump done there as they are relatively local and the prices seem reasonable. Has anyone on here used them and if so what were they like?

[N8KOW]

I know a lad who works there, no idea what they are like though 

[Redemption]

Very friendly and helpful bunch. 

Had my DMF replaced by them around a month ago and my Haldex oil service last week. Back there again this week to have the Transfer Box removed and stripped down. No complaints from me so far. Highly recommended. 

[homesqueeze]

Don't know about them, but Hines VW in Ferndown are my regular independant. Good guys there. They just did my my cambelt, v-belt, waterpump and coolant change for around £440. Don't know how that compares price wise.

[TurboHatchback]

Fair enough, so long as nobody has heard any horror stories then I'll get that booked in.

[Dansmith]

I use them, always very good and friendly, however this reminds me... I'm still waiting on them to get back to me

[TurboHatchback]

Well it was booked in for today and they turned out to be an utter shambles. All the staff seemed to drive barried up bangers with stretched tyres and ruined suspension etc which didn't fill me with confidence in their abilities to begin with. Despite me making it very clear in all communications that I absolutely needed a courtesy car, I arrived and they had sent them all out except one which was broken. I was promised one within 15 minutes, they just had to nip down the road to get some tax apparently, after 50 minutes of standing around I gave up in disgust and left as I needed to get to work. The net result was several hours of wasted time, some wasted petrol and me in a very bad mood and the work still needs doing.

So to summarise I would recommend avoiding them like the plague.

Don't know about them, but Hines VW in Ferndown are my regular independant. Good guys there. They just did my my cambelt, v-belt, waterpump and coolant change for around £440. Don't know how that compares price wise.

I might look into these and see if they are any better, alternatively it's off to the main dealers for me. An extra £100 to not have to deal with such shambolic organisation and timewasting plus a main dealer invoice is now looking like a bargain.

[xjay1337]

All the staff seemed to drive barried up bangers with stretched tyres and ruined suspension etc

 

[Dansmith]

It doesn't sound like them on normal form, They have always been very good to me! and normally they are all driving tricked out transporters and one of the guys had a well pimped out 8p S3

Everyone has off days I guess and I'm sure the guys at VAS will work it out. there is a place in christchurch as well that I was reccomended, It's right near christchurch tyres 20% discount with facebook apparently https://www.facebook.com/Advancedautorepairsltd?fref=ts
 

[Dansmith]

Ohh and I used Hines in the past... very good however Poole audi (had an S3 at the time) used to be cheaper than them! very expensive!!!!!

[infernalant]

Ohh and I used Hines in the past... very good however Poole audi (had an S3 at the time) used to be cheaper than them! very expensive!!!!!

I can also vouch for Hines in Ferndown. My GTI has been serviced by them since 2006. Very knowledgeable & helpful.

hope you get it sorted asap
 

[homesqueeze]

Ohh and I used Hines in the past... very good however Poole audi (had an S3 at the time) used to be cheaper than them! very expensive!!!!!

I can also vouch for Hines in Ferndown. My GTI has been serviced by them since 2006. Very knowledgeable & helpful.

hope you get it sorted asap
 

Yeah, I've used Hines for a few years now, they are good guys there. I wouldn't agree about them being expensive though, they have always been very competitive for me. Much cheaper than a main dealer!

[Redemption]

It doesn't sound like them on normal form, They have always been very good to me! and normally they are all driving tricked out transporters and one of the guys had a well pimped out 8p S3

Everyone has off days I guess and I'm sure the guys at VAS will work it out. there is a place in christchurch as well that I was reccomended, It's right near christchurch tyres 20% discount with facebook apparently https://www.facebook.com/Advancedautorepairsltd?fref=ts
 

Advanced Autos are a professional bunch. Had my main service, MOT etc done by them a few months ago. They're actually on a different industrial estate to Christchurch Tyres even though the map shows it quite close.

[ajwhite12]

Don't know about them, but Hines VW in Ferndown are my regular independant. Good guys there. They just did my my cambelt, v-belt, waterpump and coolant change for around £440. Don't know how that compares price wise.

You can get cambelt and water pump change at your local dealer for £499 on a fixed pricing. The cambelt is a pain on the gti with the driveshafts having to be popped out etc.

[ajwhite12]

has any had there gti mapped at vas works?