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Author Topic: VW taking the pi$$.  (Read 4614 times)

Offline bigmig95

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VW taking the pi$$.
« on: July 17, 2014, 01:39:35 pm »
Was going to get a cambelt change a service earlier than anticipated due to various reasons until I got a quote from Listers of Coventry.  Anyway I'd be supplying all the OEM parts due to having a TPS account and the guys at Listers just charge labour.  Phoned up and thought may as well do the water pump as well as the usual dropping the oil out.......................Price for labour only from them was £600...........yes £600. :confused: 

After getting up off the floor I said that sounded a little steep   :stupid: the service manager type then proceeded to quote £550 at a reduced rate  :fighting: as I said I'd rather go to an independant than pay that.  I know the overheads are substantial but FFS.

On top of this a day after my last service (to keep it all full VWSH) the oil light came on.  Checked the oil and she was bone dry.  After topping her up at my own expense I phoned up Listers asking if the dick technician that serviced my car new what he was doing or whether the apprentice was having a bad day, the service guy said "sorry" then there was silence, not would you like to bring the car back in to be checked sir or anything else that would restore some form of confidence.  This highlighted to me the fact that some people think full VW service history is better than an indpendent servicing, apparently it makes the car more valuable as well  :confused:  Well in my book it don't mean jack.

Needless to say Listers, Coventry you can kiss my ass if you think I'm coming back.  Rant over.  :happy2:
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Offline lippyx

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Re: VW taking the pi$$.
« Reply #1 on: July 17, 2014, 01:45:31 pm »
That's is absolutely disgusting!!

Not only the price for labour to do the cambelt/waterpump etc, but to not do the oil properly and then just say sorry like that's going to be enough!!!

I checked the oil the other day (had the bonnet up, so thought I'd have a look) It was only serviced 5000 miles ago, and the oil probably has a little too much in there!! Again, VW dealer (the guys I purchased it from)

What is the point of these so called professionals and experts if they can't even do a simple job like top up the oil properly.  :stupid:

If I were you, I would be seriously kicking up a stink about the lack of oil.... imagine the outcome had you not checked it!
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Offline bigmig95

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Re: VW taking the pi$$.
« Reply #2 on: July 17, 2014, 01:51:03 pm »
Mrs bought a new BMW 1 series from Sytner, Coventry.  The whole purchase and servicing experience etc has just been hassle free.  Pleasure dealing with them.
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Offline dan930

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Re: VW taking the pi$$.
« Reply #3 on: July 17, 2014, 02:22:30 pm »
I fell off my chair when I saw the price...Aks can supply & fit cambelt,water etc etc for less then £400..
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Offline stealthwolf

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Re: VW taking the pi$$.
« Reply #4 on: July 17, 2014, 03:19:36 pm »
I got mine done by Listers Stratford (parts+labour), along with fourth year service and fuel filter change for a similar price.
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Offline bigmig95

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Re: VW taking the pi$$.
« Reply #5 on: July 17, 2014, 03:21:05 pm »
Quote from: stealthwolf on July 17, 2014, 03:19:36 pm
I got mine done by Listers Stratford (parts+labour), along with fourth year service and fuel filter change for a similar price.

Similar price to AKS quote or similar to Listers ?
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Offline clive_gti

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Re: VW taking the pi$$.
« Reply #6 on: July 17, 2014, 03:44:22 pm »
I though VW had fixed price on cambelt @ £419 or £499 with waterpump (both including parts)
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Offline Viking

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Re: VW taking the pi$$.
« Reply #7 on: July 17, 2014, 03:45:15 pm »
I had my cambelt, tensioner, rollers, water pump etc. done by VW Knaresborough, and an oil service, for £290. £40 of that was the oil service.
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Offline Sickness

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Re: VW taking the pi$$.
« Reply #8 on: July 17, 2014, 05:33:28 pm »
i got a quote from VW in Tunbridge Wells for cambelt, tensioners and water pump.......£750
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Offline betty_swollox

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Re: VW taking the pi$$.
« Reply #9 on: July 17, 2014, 05:40:08 pm »
Dealers just quote what they want  :booty:
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Offline DamoP

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Re: VW taking the pi$$.
« Reply #10 on: July 17, 2014, 05:42:15 pm »
i have the VW our service , their price booklet
and for a golf : cambelt and tensioner £499 / cambelt , tensioner and water pump £519
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Offline DamoP

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Re: VW taking the pi$$.
« Reply #11 on: July 17, 2014, 06:35:52 pm »
Quote from: demon666 on July 17, 2014, 05:42:15 pm
i have the VW our service , their price booklet
and for a golf : cambelt and tensioner £499 / cambelt , tensioner and water pump £519

these should be set prices
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Offline bigmig95

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Re: VW taking the pi$$.
« Reply #12 on: July 17, 2014, 07:21:34 pm »
Well not at Listers, unless the service guy didn't know WTF he was quoting on ?


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Offline DamoP

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Re: VW taking the pi$$.
« Reply #13 on: July 17, 2014, 07:36:59 pm »
Do you want me to send you picture of the vw brochure? Should help you get a small refund
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Offline bigmig95

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Re: VW taking the pi$$.
« Reply #14 on: July 17, 2014, 08:00:59 pm »
Quote from: demon666 on July 17, 2014, 07:36:59 pm
Do you want me to send you picture of the vw brochure? Should help you get a small refund

Thanks for the offer mate but don't go to any trouble  :happy2:.  I'm not even contemplating them touching my car again, particularly after the oil change saga last time  :fighting:

Got her booked in at a local VW / Seat Indy tomorrow.

Still can't get over the fact they charge so much and can't even get an oil change right, muppets.
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