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Author Topic: VW Dealers have never heard of a 'diverter valve'  (Read 5793 times)

Offline Georrge

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VW Dealers have never heard of a 'diverter valve'
« on: August 07, 2014, 08:30:22 pm »
My car is booked in for a service next week a the VW dealers in St. Albans. I asked them if they would check the diverter valve as it's quite a common issue to have leaks and what not in the MK5 GTI. But instead of hearing "yes of course", they said "sorry, we have never heard of a diverter valve, and neither has <MALE NAME HERE> who has worked with VW for over 20 years.


Why is there confusion about this?  :signLOL:
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Offline Degudodger

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #1 on: August 07, 2014, 08:33:32 pm »
Good god!

I would back the hell away and run!  :smiley:
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Offline Llew

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #2 on: August 07, 2014, 08:34:29 pm »
I,m sure they are being sarcastic
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Offline alexharvey

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #3 on: August 07, 2014, 08:38:11 pm »
no there prob just being perdantic lol

they know what u mean im sure

explain to them what it is and ask why they didnt understand lol
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Offline Georrge

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #4 on: August 07, 2014, 08:39:25 pm »
They were not joking around at all, honestly!  :confused:
I'll just wait until I take it in on Thursday and mention it to them then, then if they still act oblivious to it I'll show them a photo of it haha. I'm feeling lik ena upgrade to the revision D or G  :laugh:
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Offline Georrge

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #5 on: August 07, 2014, 08:40:21 pm »
Quote from: alexharvey on August 07, 2014, 08:38:11 pm
no there prob just being perdantic lol

they know what u mean im sure

explain to them what it is and ask why they didnt understand lol


I explained what it was, and that they have newer versions of it to replace it with, but that was when they brought out the "20 years of VW experience" card  :signLOL:
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Offline alexharvey

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #6 on: August 07, 2014, 08:42:33 pm »
perdantic idiots
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Offline bacillus

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #7 on: August 07, 2014, 08:50:11 pm »
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 
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Offline Sug

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #8 on: August 07, 2014, 09:24:45 pm »
I rang for the G the other day at my dealers and the didn't have a clue what it was. Had to ring back with part number
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Offline Bennz

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #9 on: August 07, 2014, 09:32:35 pm »
Diverter valve is not the actual name for the part . It is known as pressure release vavle or divert air valve ( if someone is too particular )
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Offline Andy

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #10 on: August 07, 2014, 09:40:51 pm »
Quote from: bacillus on August 07, 2014, 08:50:11 pm
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 

x2
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Offline Georrge

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #11 on: August 07, 2014, 09:42:41 pm »
Quote from: bacillus on August 07, 2014, 08:50:11 pm
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 

I see, but surly they would still know what I was on about haha
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Offline lukemk5gti

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #12 on: August 07, 2014, 09:44:12 pm »
Quote from: Georrge on August 07, 2014, 08:30:22 pm
My car is booked in for a service next week a the VW dealers in St. Albans. I asked them if they would check the diverter valve as it's quite a common issue to have leaks and what not in the MK5 GTI. But instead of hearing "yes of course", they said "sorry, we have never heard of a diverter valve, and neither has <MALE NAME HERE> who has worked with VW for over 20 years.


Why is there confusion about this?  :signLOL:

I was just in with VW this afternoon asking the same thing. Gave the guy a part number without the name and he said oh yeah you're diverted valve!!! He said he knew it off by heart along with PCV as they're so common!

On a lesser note I was then quoted €175 to turn off my airbag light
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Offline J400uk

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #13 on: August 07, 2014, 09:47:56 pm »
I had *exactly* the same experience at the very same dealership a few months ago! Went in and they didn't have a clue what I was talking about and made out I was some kind of idiot. Total bunch of morons at that place.

Had the work done by these guys instead who are just a few miles away - http://www.marktempestautocentre.co.uk/ . Did a good job and fair price.
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Offline Georrge

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Re: VW Dealers have never heard of a 'diverter valve'
« Reply #14 on: August 07, 2014, 09:55:23 pm »
Quote from: J400uk on August 07, 2014, 09:47:56 pm
I had *exactly* the same experience at the very same dealership a few months ago! Went in and they didn't have a clue what I was talking about and made out I was some kind of idiot. Total bunch of morons at that place.

Had the work done by these guys instead who are just a few miles away - http://www.marktempestautocentre.co.uk/ . Did a good job and fair price.

Oh dear.. I rung mar tempest but their minor service was more expensive, but their major was cheaper. I however need a minor, so striked them out. Having second thoughts now  :signLOL:
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