Evening all,
As some of you may have read Ive been having issues with the mechatronic unit on my car.
Ive owned the car a couple of months now and first noticed it driving home from the garage, after searching on here the symptoms were exactly that of a knackered mechatronic unit. So I rang the garage monday morning, I picked the car up friday. The garage told me to leave it a few weeks as the DSG needs to adapt to my driving style, now this obviously didnt fix it.
A couple of month later I took it to them to have the gearbox reset (I work away and the garage is 1.5 hours from me so it usually takes a while to get something done) resetting the gearbox again didnt fix the problem and they advised me to get an oil and filter change done first as this is the cheapest.
I rang a place called C&S Gearboxes think I spoke to a bloke called Steve, he told me it would cost about £130 to have this done, I explained the issue and whats been going on and he said to take it to VW as their diagnostics are a lot better then other garages.
I took the car to Lookers VW in middlesbrough and they done some checks and confirmed it is the mechatronic.
I emailed the garage again explaining this and that I know there is company's that can repair them, they gave me the number for BBA Ramen. THey told me they wouldnt be able to remove the unit Id have to get it done and send it to them. So I get back on to the garage and explain this to them and that I shouldnt be paying for it as the problem has existed since day one. He emailed me back today and said they wont cover the cost as I test drove it and neither of us knew about it, but this is becuase the car was cold, the issue only happens once its warmed up. He said its 4 hours labour but he'd charge me for 3 and the oil and filter change! Then the charge from BBA Ramen aswell!
Now heres where I need the advice...
Hes offered to buy the car back, which I dont want as I wont find one with the spec for a smilar price.
He wrote on the sales invoice no warrany, which me being naive didnt read it I just signed. But according to the citizens advice bureau,
"If you bought a used car from a dealer the law under the Sale of Goods Act 1979 says that the car should be:
of satisfactory quality
fit for its intended purpose or a purpose that you made known to the dealer
as described.
If the car turns out to be faulty, you may be able to get a refund, a repair or ask for a replacement."
What do I do from here? How do I go about saying that I dont want the refund I want it repaired.
Has anyone been in a similar circumstance or have any knowledge they can share.
Thanks
