Hi all I've been to vw about some rust under the boot badge on my mk5 , they have said its a manufactor error and they will pay 50% of the cost Leaving me to pay £280 , I've rung vw customer services and they said its up to the retailer and as the car has never been to that vw there's no loyalty , where do I stand ? It has 12 year manafacture warranty. It's not via stone chips or any damage its def a defect. Thanks