DSG issue. Clutch pack? (Oil changed not mechatronic either)

[AndyBrown]

Ill try keep this as short as possible.
Been having problems with my Dsg since I got the car, had a few conversations on here and I was certain it was the mechatronic unit, garage didn't agree and in the end I took to it vw and they confirmed it was the mechatronic unit.

After a but more arguing they took it in and removed the mechatronic to be sent away to be repaired. The company said that it's perfectly fine and nothing wrong with the mechatronic unit.

Now the garage thinks it could be the clutch packs. Only symptoms I have is he car jerking once the gearbox has warmed up, only in 1st and reverse gears tho.

Has anyone had any problems with the clutch packs and can offer some advice

[Redemption]

First thing I'd get done is a DSG Adaptation if you have VCDS/VAGcom or can find someone local to you with it. If that doesn't cure it then you're looking at getting the gearbox removed and stripped down to find the issue and that's not cheap.

[AndyBrown]

That's been done aswell mate.
Hoping someone's had some experience with the clutch packs

[Redemption]

Mine's going in for a rebuild in the next couple of weeks but until they get it stripped down they won't know if the clutch packs also need replacing.

[Rampage]

I had the same symptoms, where it was getting progressively more jerky when letting the foot off the brake in 1st gear. Had it looked at by VW who sent the info back to Germany. Was diagnosed with needing new clutch packs. Had them replaced under warranty and never had a problem since.

[Liam0205]

To be fair, having read other threads and in particularly one by @Mandy it does look like a clutch pack problem given that the mechantronics has been given the ok.

Given that VW sent the mechatronics away and gave it the ok didn't they offer you further diagnostics ?

[jocco]

Andy, sad to see you'r still struggling with your DSG. I have the same symptoms on mine, and I'm considering selling the car so I don't go through all the trouble that you did.
I'm interested to see what you end up doing with yours. Hope you get it sorted.


Sent from my iPhone using Tapatalk

[AndyBrown]

I didn't get the csr from vw so the garage I got it from sent it away, vw just replace and quoted me £2200!
I've emailed to say I'm not happy that ive had to pay for it to be removed and sent away to be repaired and I want it diagnosing again and to take the mechanic out with me so he can see for himself. Worth a try getting it done again free, shy kids get no sweets m that.
When I took it in I said I think it's the mechatronic, maybe I shouldn't have said anything

[AndyBrown]

I thought about it Jocco but I love the car to much!

[AndyBrown]

This was the reply I got from Lookers VW...

Hi Mr Brown

 

I have read through your recent email sent regarding your Gearbox issues. The conclusion for this diagnosis was made through Technical Product information that is related to your vehicle. Due to uncomfortable driving characteristics in warm conditions the mounting of the clutch control valves shows wear symptoms. This can lead to an increased friction in the mountings and the clutch cannot always be controlled precisely.

 

This particular fault can only be repaired by replacement of the Mechatronics and adaptions after replacement.

 

If you would like a Technician to road test with you and follow the diagnostic process again we can make a booking at the earliest convenience to yourself. I will then make available our master Technician to answer any questions you may have.

 

[Mandy]

Sorry to hear about your DSG woes, I've had mechs unit then clutch packs replaced on the Eddy, clutch packs replaced on the R.

So your story so far... You took your car to VW, they looked at the symptoms and confirmed it was the mechs unit so sent it away for repair to then say actually it wasn't a faulty mechs afterwards? Did they charge you anything for this?

[AndyBrown]

Heres the full story, I hope you haven't got anything you need to be doing!

Got the car from a garage called dubbers, on the journey home in traffic I noticed the the jerking, at first I thought it was me not used to the power or an automatic.

I done a bit of searching and reading on here and had the dsg reset which never sorted the problem. I was convinced it was the mechatronic, argued back and forth with Dubbers and they were adamant it wasn't, they then reset the dsg and recommend the next step was oil change, then clutch pack and finally mechatronic, which they were expecting me to fund the bill for.

I wasn't happy with this and spoke to a gearbox specialist and he said take it to vw, their diatnostics are better and will be able to pin point the problem. So i booked I'm for a diagnostics with vw and told them I thought it was the mechatronic (looking back I wish I hadn't told them my suspicions). Vw confirmed it was and quoted me £2,200 to replace it.

I got back on to dubbers with the results from vw, got a bit heated and I wrote a letter threatening them with court action, in the end it was agreed they'd take the car in, remove the unit to be sent for repair and out it all back together with fresh oil.

The unit came back tested and it was in perfect working order, there was no fault with it.

Dubbers thinks it's the clutch packs as its only on 1st and reverse, I presume those gears are on the same half of the gearbox.

What were the symptoms of your clutch packs on the R Mandy?
With this its jerking once the gearbox has warmed up at 1st and reverse, even when the car is rolling slowly and I give it the slightest bit of acceleration it jerks. Nothing else once I'm out of first the cars fine. Also hill starts are a nightmare, car starts rolling back unless I give it some and look like knob bouncing like I can't drive!

[Jonneh]

I know that my friend had a problem exactly the same in his edition 30 and he had to get his clutch packs replaced. I had the same issue in mine and mine was diagnosed the mechantronics! Both sorted the issues so it could be a mixture of both!
Having said that though is it Dubbers in Huddersfield? Having had dealing with them in the past and hugely involved in the Hudds VW scene they are well known for being cowboys! My best mate bought a car from them and it broke on the way home. There are various stories to that effect I know. So I hope you can get something sorted dude!

[AndyBrown]

Yep, that'll be them. He was quick enough to offer to buy it back £1500 less within a couple of month which I wasn't best pleased about, threatened court said I'd be going for a full refund and he soon offered to fix it.

Was you mates car a Leon cupra? Sure I read about that on another forum. (After I'd bought the car I googled them!)

[Mandy]

I didn't really have any jerkiness or kangarooing, just a click noise as the gearbox geared down from 3rd into 2nd... If the mechs is not at fault though then I guess the next thing to look at would prob be clutch packs or flywheel perhaps? Have Dubbers offered to replace the clutch packs FOC?

Does the car have decent VW service history, if so could ask VW for some goodwill, that was what I did with my Ed.