Make a donation

Author Topic: Iphone Problem  (Read 1636 times)

Offline garrardrj

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 76
  • -Receive: 42
  • Posts: 1098
  • EX 2007 Golf Edition 30 owner in Suffolk
    • Email
Iphone Problem
« on: March 15, 2015, 09:51:00 am »
I gave my wife my old iphone (yeah i know , should have sold it to her!)

She has then got a sim only iphone contract which comes with a new number , she wanted to keep her old number so did the swap over via the text message way.....

Now the problem is that her old number is still shown on her iphone under settings<messages<send&receive . There is her apple id and the old phone number , we need to delete this number and replace with her number. Can't seem to find an online solution - we are abroad and she wanted to send texts , especially as its mothers day and it can't .

So how do we swap the old number for the new one ? Thanks :smiley:
2015 Golf R White 5 Door Leather DCC Dynaudio Pretorias
2009 Land Rover Freelander HSE - Workhorse
2007 Mk 5 Golf GTI Edition 30 - SOLD

Offline Baz300

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 9
  • -Receive: 26
  • Posts: 707
    • Email
Re: Iphone Problem
« Reply #1 on: March 15, 2015, 09:54:09 am »
Does this help http://ee.co.uk/help/phones-and-device/apple/apple-iphone-5/apple-iphone-5-getting-started/iphone-5---updating-your-number


Or if it's in I message I think you can pick what number or address you can start conversations from.
« Last Edit: March 15, 2015, 09:55:58 am by Baz300 »

Offline garrardrj

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 76
  • -Receive: 42
  • Posts: 1098
  • EX 2007 Golf Edition 30 owner in Suffolk
    • Email
Re: Iphone Problem
« Reply #2 on: March 19, 2015, 09:24:48 am »
Resolved the problem , she had made a big red nose day donation which had reached her buffer restriction ! Now the phone can send texts and make calls as we are abroad and have to pay . Also the link above will solve the phone number thing when we link the phone to itunes via usb
2015 Golf R White 5 Door Leather DCC Dynaudio Pretorias
2009 Land Rover Freelander HSE - Workhorse
2007 Mk 5 Golf GTI Edition 30 - SOLD