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Author Topic: VW Warranty work  (Read 8553 times)

Offline rskardon

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Re: VW Warranty work
« Reply #30 on: December 08, 2009, 03:55:40 pm »
Aside from the driving, do a full check-in and check-out with your car noting any scratches etc... and make sure they give you a copy of the check-in.

I am more worried about the car getting curbed/dinged than whether they drive it, its a GTi so its designed to be able to take a hard drive once in a while and frankly they'd be pretty stupid to rag the nuts out of it with a brand new cambelt on.

Be careful with your accusations though as a car that is idleing will have quite poor MPG and low miles so it doesnt always mean its been thrashed, the main odometer is the only one that is worth worrying about as the trip computer/on board computer will all get reset when they take the battery out.

Cheers,

R
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Offline Golfgirl

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Re: VW Warranty work
« Reply #31 on: December 08, 2009, 05:28:46 pm »
My car went in for a service last week and I had a few minor warranty issues that needed to be sorted too, which would involve a road test.  When I picked the car up 14 miles had been put on it, which I am not too bothered about really, but their attempt at fixing the problem wasn't successful :confused:  It's too minor an issue to be booked in for on its own so I'll wait until my next service and get them to look at it again.
« Last Edit: December 08, 2009, 05:30:30 pm by Golfgirl »
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Nasir

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Re: VW Warranty work
« Reply #32 on: December 08, 2009, 05:31:20 pm »
My car got a small scratch when they "washed" it for me. Big thanks
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Offline RedRobin

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Re: VW Warranty work
« Reply #33 on: December 08, 2009, 06:05:31 pm »
Quote from: Nasir on December 08, 2009, 05:31:20 pm

My car got a small scratch when they "washed" it for me. Big thanks


....Yes, washing often throws up wobblies.

They think they are doing you a service but if you ask, they'll not wash it for you.

It does depend on who's washing it for you though  :evilgrin:

« Last Edit: December 08, 2009, 06:07:23 pm by RedRobin »
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Offline TomB

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Re: VW Warranty work
« Reply #34 on: December 08, 2009, 06:22:24 pm »
Quote from: RedRobin on December 08, 2009, 06:05:31 pm
Quote from: Nasir on December 08, 2009, 05:31:20 pm

My car got a small scratch when they "washed" it for me. Big thanks


....Yes, washing often throws up wobblies.

They think they are doing you a service but if you ask, they'll not wash it for you.

It does depend on who's washing it for you though  :evilgrin:



My dealer washed it when I told them not to, in fact I specifically told him about the detail it had received and that any wash with anything other than my shampoo will ruin £600 of work.

I wrote a letter to the DP and to this day I've heard nothing.  Now I get them to sign a disclaimer I've written.
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Nasir

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Re: VW Warranty work
« Reply #35 on: December 08, 2009, 06:41:15 pm »
Quote from: RedRobin on December 08, 2009, 06:05:31 pm
Quote from: Nasir on December 08, 2009, 05:31:20 pm

My car got a small scratch when they "washed" it for me. Big thanks


....Yes, washing often throws up wobblies.

They think they are doing you a service but if you ask, they'll not wash it for you.

It does depend on who's washing it for you though  :evilgrin:



 :signLOL: no unfortunately it was probably some chav who thought yes it's a good idea to leave a nice mark across the bonnet, oh and to top it off I won't dry the car and it'll look worse than when it came in.

Luckily the mark polished out and I thought when she said we've washed and cleaned the inside it saved me the work....how wrong I was.
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Offline RedRobin

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Re: VW Warranty work
« Reply #36 on: December 08, 2009, 06:57:22 pm »
^^^^
Hey guys! You don't have to include the pic again when you quote in a reply - I now need a cold shower!
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Re: VW Warranty work
« Reply #37 on: December 08, 2009, 07:31:16 pm »
Quote from: RedRobin on December 08, 2009, 06:05:31 pm
Quote from: Nasir on December 08, 2009, 05:31:20 pm

My car got a small scratch when they "washed" it for me. Big thanks


....Yes, washing often throws up wobblies.

They think they are doing you a service but if you ask, they'll not wash it for you.

It does depend on who's washing it for you though  :evilgrin:


Just for you robin, why is she bothering with a bikini top, she hasnt got any t!tties to cover up.... poor lass
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Offline Top Cat

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Re: VW Warranty work
« Reply #38 on: December 08, 2009, 08:25:56 pm »
Quote from: rskardon on December 08, 2009, 03:55:40 pm
Aside from the driving, do a full check-in and check-out with your car noting any scratches etc... and make sure they give you a copy of the check-in.

I am more worried about the car getting curbed/dinged than whether they drive it, its a GTi so its designed to be able to take a hard drive once in a while and frankly they'd be pretty stupid to rag the nuts out of it with a brand new cambelt on.

Be careful with your accusations though as a car that is idleing will have quite poor MPG and low miles so it doesnt always mean its been thrashed, the main odometer is the only one that is worth worrying about as the trip computer/on board computer will all get reset when they take the battery out.

Cheers,

R

I completely agree with this. ^^^   And most of what Robin has said.  :happy2:
All you can do is have a quick check round the car with the service manager, then give them your keys and keep your fingers crossed.  :happy2:
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Offline Aparoon

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Re: VW Warranty work
« Reply #39 on: December 11, 2009, 10:14:18 am »
I dropped my car off on Wednesday, it hasnt moved for two days and theyve rang to say one of the parts they'd ordered in is wrong so another is on the way from germany and wont be here untill tuesday!! On a plus ive got a brand new diesel r-line passat in the meantime... fuel economy puts mine to shame lol

Dont mind too much really they seem ok but ive got my detroits stacked up in the bedroom and im dying to fet them fitted... :jumping:
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Offline Garth

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Re: VW Warranty work
« Reply #40 on: December 11, 2009, 11:40:43 am »
When I had my Revo'd Ibiza Cupra in at a SEAT garage (which has actually closed down now) for some warranty work, one of the "tech's" was told to take it out to try to identify a noise on it. He wheel spun out of the forecourt and bounced off the rev limiter, screaming down the road and back. When he pulled up again, he threw the keys at me from about 10 feet away then strutted off like nothing was wrong.

That is completely unacceptable behaviour in someone elses car. I believe he was let go very shortly after that.....

Like RedRobin says, find a garage you trust, but I'd still make a note of the mileage when you hand it in.
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Offline Aparoon

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Re: VW Warranty work
« Reply #41 on: December 11, 2009, 11:54:31 am »
Yeah ive done that, and theres no fuel in it  :P
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Offline Aparoon

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Re: VW Warranty work
« Reply #42 on: December 14, 2009, 04:24:21 pm »
Got the car back today! Very pleased, they got the part early and did the work, car hasnt done a mile and hasnt been washed as requested! Couldnt ask for more  :jumpmove:
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Offline NB07

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Re: VW Warranty work
« Reply #43 on: December 14, 2009, 04:34:12 pm »
nice to hear a happy ending!   :happy2:

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