MK5 Golf GTI
General => Random Chat => Topic started by: candy turbo on January 03, 2011, 09:24:34 am
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has any one ordered any thing from autoperfection ? i placed an order early december and recieved nothing tried e mailing them but no reply ! any one else had this or just me ? although there delivery is not so speedy never had any problems with them in the past :confused:
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They might have been away over Xmas.
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I saw them both a few weeks before Christmas and they were talking about going skiing! :happy2:
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i had a terrible time over xmas with my stuff. but what with the weather and i believe taryn was ill.
give them a bell mate
as you have said they are normally golden
matsu
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^^^Yes, they always say try ringing them if you can't get in touch via email.
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Yeah I'd give them the benefit of the doubt too, they're good guys :happy2:
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cheers , i thought they would have left a note on the website if they were away for christmas , ill give them a call tomorrow
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has any one ordered any thing from autoperfection ? i placed an order early december and recieved nothing tried e mailing them but no reply ! any one else had this or just me ? although there delivery is not so speedy never had any problems with them in the past :confused:
Hi mate, did you ever receive your stuff? I'm having a few problems and placed my order around the sametime as you
Dan :happy2:
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they have been having a few issues with stock deliveries being just one of them
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they have been having a few issues with stock deliveries being just one of them
thats no excuse to not reply to people, ive used them once and i didnt recieve anything for about 3 weeks.
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they have been having a few issues with stock deliveries being just one of them
thats no excuse to not reply to people, ive used them once and i didnt recieve anything for about 3 weeks.
Ive gotta agree with you there Joe, there is no excuse for not keeping your customers informed!
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they have been having a few issues with stock deliveries being just one of them
thats no excuse to not reply to people, ive used them once and i didnt recieve anything for about 3 weeks.
Ive gotta agree with you there Joe, there is no excuse for not keeping your customers informed!
in reality we got in touch with them given some issues on central, not condoning their lack of response, however, i am aware of other mitigating issues, whsilt not great service made me retract the knives
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I have to admit that as much as I like to order from them every order I have placed I have had to chase up. Saying that they are always helpful when speaking to them so I find my self reluctant to complain, plus they give us discount.
I believe if you go to there website there is a message at the top about them being away.
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I'm not trying to have a dig at them because I know how difficult it is to run a mail order business sometimes, but I have been promised the items a few times now and nothing has turned. I'm just a little worried about my hard earned cash
Dan :happy2:
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Placed an order 3 weeks ago, nothing yet. Emailed and called several times after no info was sent. Got through the other day and they said that all orders should be dispatched by tomorrow as they are going skiing. :happy2:
Nice as pie on the phone but apparently the website is having some problems
Too cold for me to be outside anyway!
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I'm not trying to have a dig at them because I know how difficult it is to run a mail order business sometimes, but I have been promised the items a few times now and nothing has turned. I'm just a little worried about my hard earned cash
Dan :happy2:
thats no excuse, i send over 500 items a day with royal mail, 1 or 2 a week may get lost but my feedback based on over 80,000 ratings is 98.7% good, hate to say it but ive NEVER had a problem with cleanyourcar.
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I'm not trying to have a dig at them because I know how difficult it is to run a mail order business sometimes, but I have been promised the items a few times now and nothing has turned. I'm just a little worried about my hard earned cash
Dan :happy2:
thats no excuse, i send over 500 items a day with royal mail, 1 or 2 a week may get lost but my feedback based on over 80,000 ratings is 98.7% good, hate to say it but ive NEVER had a problem with cleanyourcar.
I know what your saying, I dont quite send that amount out but I do send some large consignments of around 30 parcels to one place and rarely have any delivery issues.
Tomorrow is the latest date set with them for my bits and bobs to arrive so I will let you know how I get on
What is it you do by the way Joesgti?
Dan :happy2:
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family business, wholesale cds/dvd's, but supply the public through sites such as amazon. :smiley:
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family business, wholesale cds/dvd's, but supply the public through sites such as amazon. :smiley:
Superb, I buy stuff through amazon so I'am probably already a happy customer of yours :grin:
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Like you say Joe, you should always keep customers informed!
I let you know your a fruit loop on a daily basis!
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Does he need reminding that often? :signLOL:
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I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!
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I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!
I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks :scared:
Dan :happy2:
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I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!
I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks :scared:
Dan :happy2:
I know that Dan, I understand your concern! They are good honest people so you will get your goods! :happy2:
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I know that Dan, I understand your concern! They are good honest people so you will get your goods! :happy2:
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Thanks for your reassurance :happy2:
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Don't mean to jump on the band waggon but I have had problems in the past with orders not turning up when promised and no replys to emails and paying for nextday postage but not gettting for a couple of week! They are lovely people and hope they can get things sorted out soon!
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I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!
I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks :scared:
Dan :happy2:
That's just not good enough, if they can't despatch they should have refunded you weeks ago. I too know the guys very well but whatever way you dress it up that is very poor service............ Shame :sad1:
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This is just old ground we have been here before. She will be on here next week shouting outrage that we did not contact her first instead of going public, and as usual send me a PM of pain. :star: :laugh:.
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I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!
I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks :scared:
Dan :happy2:
That's just not good enough, if they can't despatch they should have refunded you weeks ago. I too know the guys very well but whatever way you dress it up that is very poor service............ Shame :sad1:
Agreed, hope they have a nice holiday. :popcornsoda:
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Everyone get their items before they went away? I've a parcel at the post office bit not sure if its this.
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Everyone get their items before they went away? I've a parcel at the post office bit not sure if its this.
Mines arrived now :jumping:
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i got mine a few days ago but my poorboys wax which is the item that was nt in stock is "to follow " dont like to say it but im not very impressed :surprised:
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I have had very poor service from this company as well.
I complained and had to chas up my orders then.
I went back giving them a second chance but again I had to chase up my order after they had taken my money and they were not very good at replying on the phone.
Nice products but you can source it elsewhere which I will do next time.