MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: RussZS on May 06, 2011, 01:12:14 pm
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Okay, so I finally got rid of my cursed Megane on Tuesday (part ex'd it for £8750!) and got an 07 Golf Edition 30 for £14k.
About an hour after collecting it, I noticed a loud whirring noise coming from the engine bay, which changed depending on engine speed (imagine the noise of a piece of wood stuck in your wheels and it hitting them as you move). 5 minutes later the engine management light comes on. Obviously I drove it cautiously home, but on the way, something else happened leaving my car sounding like a tractor, with absolutely no power and unable to rev beyond 3k or so.
In short, the Golf has since been to a diagnostic place for two days, who couldn't identify a problem, so now it's off to an engine specialist to have the engine stripped. They are refusing to send it to my local VW dealer or a VW specialist.
What would you do, and where do I stand on this legally if I want a refund or different car? I have obviously paid to have insurance changed over, tax for the car etc etc, so what would happen to these costs?
I'm massively deflated and am ill to boot, alongside a mountain of personal problems - not a great week for me.
Cheers,
Russ.
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They couldn't find a fault through VCDS (or any other diagnostic software) but they're going the strip the engine anyway? :stupid:
I dont know where you legally stand, but I'd personally bite the bullet and take it to a VAG specialist, then try and claim back any funds through the garage that the car was purchased from as they clearly don't have a clue what they are doing with it.
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This is my thought exactly but the car is barely driveable and the best specialist near to me is a good 15 miles away or so.
I think the issue lies with the diagnostic company not having a clue, or appropriate software. It could be a silly issue. Should I approach the diagnostic company and ask them what software they have used?
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This is my thought exactly but the car is barely driveable and the best specialist near to me is a good 15 miles away or so.
I think the issue lies with the diagnostic company not having a clue, or appropriate software. It could be a silly issue. Should I approach the diagnostic company and ask them what software they have used?
Where are you based... im sure someone will help you and scan your car for you!
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Walsall, West Mids. The car is in Bilston!
Do people on here have scanners then? Can I buy one from eBay?
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I've messaged this guy on eBay...
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300549793831#ht_500wt_1156
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Man with Flat bed's are normally £2 a mile, would be better to get them to take it to a VAG specialists/dealer!
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Car is obviously not fit for its purpose so personally I'd be wanting a refund...
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Not had a good chance to see exactly which links from this page will shed some light on your scenario but there is some good info here - http://www.adviceguide.org.uk/index/your_world/consumer_affairs/buying_second_hand_vehicles.htm
I would going back demanding a full refund and walk away from the car having had it as per Bacillus's post.
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Walsall, West Mids. The car is in Bilston!
Singh123 is based in Wolves. You can always PM him given that he's close to you.
Midland VW (independent) are based in Cannock, so not too far from you.
Alternatively, I'm based in Brum and don't mind coming up to give the car a VCDS scan. May or may not know much about the results but we can post up the scan result and see if others have an idea. If I'd seen this before I left work, I could have come round as I had to head over to West Brom earlier this afternoon.
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Walsall, West Mids. The car is in Bilston!
Singh123 is based in Wolves. You can always PM him given that he's close to you.
Midland VW (independent) are based in Cannock, so not too far from you.
Alternatively, I'm based in Brum and don't mind coming up to give the car a VCDS scan. May or may not know much about the results but we can post up the scan result and see if others have an idea. If I'd seen this before I left work, I could have come round as I had to head over to West Brom earlier this afternoon.
I am keen to get it over to Jody at MVW but he's rammed until Tuesday unfortunately.
All I'm after is somebody who is free tomorrow morning to get the fault codes off, so that I can see if there really is anything there or not. I think the garage is open from 9-1 tomorrow.
Are you free at all? I'd really, really appreciate it, and would obviously sort you out with some beer tokens for your trouble, or maybe detail your car for free or whatever you want. I'm desperate before they start doing something they don't need to
Russ
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I've also sent Singh123 a PM :smiley:
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All I'm after is somebody who is free tomorrow morning
I have to be back in Brum by around 0830 tomorrow morning. So if you want, I can get to yours for 0730, get the car scanned, save the error codes, clear any faults and see what happens.
Let me know if you're interested and PM me your address.
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It's at some garage in Bilston right now, and they don't open until 9am :(
Thank you though
Russ.
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Ah okay. I thought you had the car into the garage by 9am.
In that case, I'll see if I can make it there tomorrow. I'm supposed to spend time with the family as well as take my sister's car for an MOT which makes it difficult. Are they going to start work on the car on Saturday or are they going to wait until Monday?
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They are starting it on Monday I believe.
I'm going to try and convince the sales manager to have it moved to VW dealer by me, or Midlands VW instead, as I'd be a lot more comfortable that way.
If the engine starts being stripped, I'm getting a refund, or exchanging for a Clio 200
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If you've bought the car from a dealer it should have a warranty of some sort and as others have said the car doesn't seem fit for purpose. I'd find out what the garage that have scanned the car have used? Otherwise i'd be ringing the dealer and explaining the problem and insisting on a full refund. It might also be worth contacting honest john for an independent opinion or seeking legal advice from CAB or similar.
good luck and i hope it gets sorted.
HTH
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Singh123, if he's free, will be able to get there sooner than I will. I'm not sure if big al has VCDS too.
Is there any way you can get the car home? Is it driveable? Then I can do the scans without the time restriction. Otherwise, if I can, will try to get there ASAP.
Will update you by 9-10pm.
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I've spoken to Singh123 but he now lives in Bham too.
I won't be able to move the car I don't think - they have given me a courtesy car and I'll struggle to get it moved back to the repair place on Monday due to work commitments.
If you can't make it over, it's fine. It'd just be nice to prove that there is something minor wrong with the car so that the engine doesn't need to come out!
I'm going to give the Sales Manager the choice tomorrow - get it moved to a specialist and I'll keep the car. Otherwise, if it stays where it is, I want a refund or at least an exchange.
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I've spoken to Singh123 but he now lives in Bham too.
Wow. Didn't know that.
Anyway, I've managed to switch things around and as long as I'm back in Brum by 1000, we should be okay. If we get to the garage for 0900 and then we can do whatever's needed. Will need to be back on the road by 0930.
If you're happy with the plan, send me a PM about when/where to meet beforehand.
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This sounds like a horror story , they want to strip the engine because of a noise and a light? I'd think they'd be reluctant because of the labour, it'd probably be cheaper for them to just take it to VW and scan it.
Hope you get it sorted mate but don't let it put you off GTIs
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I had a 3 series once with similar symptoms turned out an engine mount had cracked.
Previous history was a horse landed on it's bonnet!
Don't suppose a fooked coil pack would show like this?
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Know your consumer rights. Reject the vehicle; it's clearly not fit for it's intended purpose.
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It sounds like a simple situation has morphed into a rather large problem.
It sounded like a coilpack has gone, and poor diagnosis has failed to find this. It may be a simple as that.
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The Sales Manager at Autoworld has agreed to move the car to my local VW main dealer on Monday, to begin diagnosis again. All work will be carried out by the main dealer too
Happy again, and I'll probably keep it now unless it's something very serious.
Also, thank you to StealthWolf for his very kind offer to come over and read my car for problems. Much appreciated buddy. :happy2:
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Good luck, be sure to post the findings :happy2:
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Is that autoworld willenhall ?I'm from Walsall myself,is it going to willenhall vw then ?
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Yes Matty - going to Willenhall Coachcraft on Monday
Where in Walsall are you? I live literally 30 seconds from Coachcraft
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No worries mate. The scan may have revealed something that you could then use to coerce the garage into sending it to VW anyway so glad you managed to get that sorted.
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Well im actually from brownhills but work in Walsall,im on holiday ATM but we have a garage where I work and they have the vcds aswell if you was stuck
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The Sales Manager at Autoworld has agreed to move the car to my local VW main dealer on Monday, to begin diagnosis again. All work will be carried out by the main dealer too
Happy again, and I'll probably keep it now unless it's something very serious.
Also, thank you to StealthWolf for his very kind offer to come over and read my car for problems. Much appreciated buddy. :happy2:
.............hope it is a simple fix & you have it back on the road soon. Stick with it if you can,just done a 65 mile blast in mine first thing & they really are a great car. :wink:
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Thanks :)
I really do want to stick with it. For the 30 minutes it was working, I loved it. Didn't handle as well as my Megane, but it felt so solid and nice to drive.
It's the first car I've had which I feel I want to really pamper and look after, despite having a string of hot hatches before.
I want them to sort it so that I can keep it. I miss it, lol!
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Nice one :smiley:.I had a standard mk5 GTI for about a year & then got my 08 ED 30 two days before christmas,one of the best things i ever did. :happy2:
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Hi russ just wondered if you'd had any luck sorting the ed30 out ?
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Should get it back on Tuesday mate.
There was a rogue bolt in the engine which the cambelt was catching on. This in turn has damaged some pulleys and the water pump...
You're Mikey's mate aren't you? Grey Ed30? I saw your comment about N7 MDA on the other thread...
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yeah i know mike i havnt got the ed30 anymore i've got a scirocco R