MK5 Golf GTI

General => Random Chat => Topic started by: Nodz on June 22, 2012, 06:43:56 am

Title: Natwest banking problem
Post by: Nodz on June 22, 2012, 06:43:56 am
Anyone else experiencing this??

Looked this morning and my wages haven't gone in. My mate hasn't had her child benefit and another work colleagues wages (different firm but banks with natwest) won't go in via bacs and the company is sayin it's natwests fault..

A google search reveals a meltdown of the computer system, anyone else know any specific details at all as this is probably looking like I won't be able to get to Inters with no funds
Title: Re: Natwest banking problem
Post by: Makaveli on June 22, 2012, 07:45:27 am
It was on the news this morning that there had been some issues with their systems and that they would be opening their branches early to help customers
Title: Re: Natwest banking problem
Post by: Nodz on June 22, 2012, 08:51:55 am
I know, just heard that on the radio but unless the problems been fixed I can't see how they can help by opening early
Title: Re: Natwest banking problem
Post by: Beddie on June 22, 2012, 09:17:09 am
I'm the same, no wages today for me  :fighting:
Title: Re: Natwest banking problem
Post by: screech on June 22, 2012, 10:27:42 am
Same for me yesterday, no wages!

Was in there finally yesterday evening, but gone again this morning!

 :congrats:
Title: Re: Natwest banking problem
Post by: sub39h on June 22, 2012, 10:53:28 am
i got a text this morning

Quote
Due to systems issues, any money credited to your account overnight may not appear on your balance this morning. We are working to fix and apologise for the inconvenience.

Title: Re: Natwest banking problem
Post by: Andy on June 22, 2012, 11:35:05 am
i got a text this morning

Quote
Due to systems issues, any money credited to your account overnight may not appear on your balance this morning. We are working to fix and apologise for the inconvenience.


i got the same text :sad1:
Title: Re: Natwest banking problem
Post by: Nodz on June 22, 2012, 12:38:44 pm
My mate just got that text but I haven't got anything, luckily I've got no DD going out this week rot urgently need money
Title: Re: Natwest banking problem
Post by: Nodz on June 22, 2012, 01:16:59 pm
Apparently if you can prove its your pay day they will give you money, rumours of people getting £300 are going round.

Found this on MSE to what they will accept liability for:
http://www.moneysavingexpert.com/news/banking/2012/06/natwest-nightmare-into-day-three

Also Natwest twitter

http://www.twitter.com/NatWest_Help

Apparently branches will be open til 7pm tonight, til 6pm tomorrow and open from 9am sunday.

If that's the case it doesn't seem like this is going to be a quick fix
Title: Re: Natwest banking problem
Post by: andrewparker on June 22, 2012, 01:30:19 pm
Prove it's your pay day? Won't looking at your account and seeing the same amount credited at the same time every month not give them that answer!
Title: Re: Natwest banking problem
Post by: screech on June 22, 2012, 02:47:52 pm
They cant look at our accounts......  :signLOL:

Hmm how annoying, my pay slip doesn't have a date on it!
Title: Re: Natwest banking problem
Post by: RedRobin on June 22, 2012, 07:08:43 pm
.
It's been on the Ch5 news this evening. Sorry to tell you folks that so far no solutions have been found - But they are "working on it".

No-one has clarified exactly went wrong either.

Good job that not everyone in the country banks with just one single big national bank (or single group of banks, i.e. the same).
Title: Re: Natwest banking problem
Post by: Makaveli on June 22, 2012, 07:10:30 pm
I know, just heard that on the radio but unless the problems been fixed I can't see how they can help by opening early
The point of my post was if they are opening early it would help if you contacted them! If anyone will be able to provide you with more info it would be the Bank!  :confused:
Title: Re: Natwest banking problem
Post by: Ifti on June 22, 2012, 07:11:11 pm
I can log in and view my accounts fine?

I also paid in cash earlier today, and I've just logged in and it's there already.

I guess the real test will be Monday, to see if my pay goes in!
Hopefully they will resolve it by then!
Title: Re: Natwest banking problem
Post by: Dp_Ed30 on June 22, 2012, 08:21:51 pm
Fingers crossed they lose track of my over drawn balance  :laugh:

My payday isn't until the 28th so let's hope they sort it asap :happy2:
Title: Re: Natwest banking problem
Post by: JackG on June 22, 2012, 09:04:45 pm
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fxx342%2FJackCGTI%2F3oewp4.jpg&hash=bdd6ddc0591440227edf8a1f45c9a02486b218c5)

 :signLOL:

On a serious note it's pretty concerning that they don't really know what's happened too  :confused: they could loose lots if custom from this  :fighting:
Title: Re: Natwest banking problem
Post by: RedRobin on June 22, 2012, 09:07:08 pm
.
Never trust a banker! Really! I mean it.
Title: Re: Natwest banking problem
Post by: heavyd on June 22, 2012, 09:20:00 pm
sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all :happy2:
Title: Re: Natwest banking problem
Post by: Nodz on June 22, 2012, 09:26:52 pm
sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all :happy2:

Yeah, everything works as normal in that respect. But it will take a while to update on the balances etc due to the fault
Title: Re: Natwest banking problem
Post by: Saintsteve on June 22, 2012, 09:30:19 pm
Latest news is that it won't be sorted till at minimum Monday now.
Title: Re: Natwest banking problem
Post by: sub39h on June 22, 2012, 09:42:37 pm
They better fix it in time for my pay day on Monday or I'm boned...
Title: Re: Natwest banking problem
Post by: Saintsteve on June 22, 2012, 09:44:51 pm
They better fix it in time for my pay day on Monday or I'm boned...

Thank god for once I'm with lloyds bank  :scared:
Title: Re: Natwest banking problem
Post by: vRS Carl on June 22, 2012, 09:45:42 pm
I've got a Natwest account and everything seems to be working fine on mine. Stuff i have paid for online/in stores and cash taken out today is all showing as earmarked/come out.

Shall wait and see if the wages go in next week when they should do.
Title: Re: Natwest banking problem
Post by: Hedge on June 22, 2012, 10:17:25 pm
Shall wait and see if the wages go in next week when they should do.

That should pay for the fix.  :happy2:  :wink:
Title: Re: Natwest banking problem
Post by: vRS Carl on June 22, 2012, 10:21:34 pm
Shall wait and see if the wages go in next week when they should do.

That should pay for the fix.  :happy2:  :wink:

 :grin:
Title: Re: Natwest banking problem
Post by: screech on June 22, 2012, 10:43:52 pm
sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all :happy2:

My card wasn't working yesterday when trying to pay in tesco! Today it is working. Still nothing online again though!
Title: Re: Natwest banking problem
Post by: Nodz on June 22, 2012, 10:48:59 pm
I've just checked my iphone app and I've been paid and money is moving between accounts like it should  :pomppomp: :pomppomp:

Another one of my mates money has just cleared aswell
Title: Re: Natwest banking problem
Post by: Beddie on June 22, 2012, 11:17:34 pm
My wages have now cleared and payments now going back out again :happy2:
Luckily im in a position where it wasn't affecting me financially thanks in part to being weekly paid anyway, but a very poor show by Natwest!  :fighting:
Title: Re: Natwest banking problem
Post by: vRS Carl on June 22, 2012, 11:20:49 pm
This could have happened to any bank. It's a reflection of the world we live in. We are that reliant on technology that when it fcuks up it can have disastrous consequences.

The proof in the pudding will be how Natwest sort out the affected customers.
Title: Re: Natwest banking problem
Post by: Ifti on June 23, 2012, 03:23:25 pm
Got an email and a text to say they have fixed the issue and are now dealing with the backlog.
Title: Re: Natwest banking problem
Post by: Top Cat on June 25, 2012, 10:33:29 pm
Hmm it appears RBS have tricked me, looked at my account on-line Thursday night and it gave a preview of payments pending, and it showed my wages which were due in at Midnight. Just had another look and no wages yet and the payment pending has disappeared.  :rolleye: Everything else is working fine, just no moniez.
Hope my company haven't sacked me.  :fighting2:
Title: Re: Natwest banking problem
Post by: vRS Carl on June 25, 2012, 10:48:25 pm
Did you not get the memo about performance related pay? It's with the note about how much you owe them  :evilgrin: