MK5 Golf GTI

General => Random Chat => Topic started by: GeeJay on March 30, 2013, 07:14:59 pm

Title: Have I been done by the spray shop?
Post by: GeeJay on March 30, 2013, 07:14:59 pm
Hi all,

So after posting here about a DIY bumper paint and being talked out of it, I took my bumper to the spray shop to be painted Wednesday late evening.

Got a call Friday lunch to pick it up, nice and quick I thought.

Basically - I was gently trying to fit it and some paint started flaking and it looks to me like there is no primer...what do you think? This won't last two minutes.

Opinions on what is actually on the bumper? Primer? Paint? Lacquer?

Where do I go from here, I haven't contacted the spray shop about it yet.

Any help appreciated, I paid £130 for it to be painted :(

The bottom two are of the masking tape that the headlight washer bits were stuck to. I see no primer or lacquer on there? On the bottom pic I have lifted some paint and turned it over - looks metallic blue on the back to me...!

This is black ABS plastic showing, looks silver due to flash. Bumper was brand new:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint1_zps31a638e9.jpg&hash=c35cfbad39c69d3cc9107614c0a04d513c2c0910)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint4_zps4a4b5991.jpg&hash=6d59ca5c32e03e85c00a877edc4120adc65b9fea)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint2_zps38624a1a.jpg&hash=a300f5c44245279c1c0604954528df674e087500)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint3_zps4f47638f.jpg&hash=475799b2c4c03bca69d6dc1fb11a85a5bc1662a1)
Title: Re: Have I been done by the spray shop?
Post by: MickMc on March 30, 2013, 07:21:47 pm
Going by the first pic , i assume the bumper was originally silver ? if so , they have simply sprayed the base/clear over the original paint. They should have flattened it back to give it a key and applied the top coats (no need for primer if the bumper was originally painted and not plastic)
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 30, 2013, 07:23:27 pm
Nope, a brand new ABS plastic bumper that was black.
Title: Re: Have I been done by the spray shop?
Post by: MickMc on March 30, 2013, 07:24:14 pm
in the first pic , is it silver under the paint or plastic (but showing silver due to flash on camera ?)
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 30, 2013, 07:28:36 pm
Black plastic. I'll get some better more pics in natural light in the morning.
Title: Re: Have I been done by the spray shop?
Post by: vRSAlex on March 30, 2013, 07:31:36 pm
Thats a hidden part of the bumper so prob didn't get primed and paited the same as the visible part of the bumper.  Give them a call to confirm.
Title: Re: Have I been done by the spray shop?
Post by: scopes on March 30, 2013, 07:32:01 pm
Hand it back to be fixed correctly or ask for your money back  :stupid:
Title: Re: Have I been done by the spray shop?
Post by: MickMc on March 30, 2013, 07:32:55 pm
Alex , he has said the bottom pics are masking tape that was on the headlight washer , if thats the case , i'd say the whole bumper will be the same (i.e. no primer)

I'm going to take a guess and say they sprayed the plastic primer over it (or maybe not) and then done the base/clear. It should have been given a key > plastic primer > primer > base/clear . I'd be having words with them
Title: Re: Have I been done by the spray shop?
Post by: gizm0 on March 30, 2013, 07:33:28 pm
That definitely hasn't been keyed correctly before it was painted, and I'd day it hasn't been primer edshould have been done with a plastic primer and fully keyed to help the paint stick and stop it flaking like that, once you get one stone chip the rest will start flaking off. Take it back to the body shop and get a refund and take it elsewhere.  I wouldn't trust them again if they can't even do a simple bumper spray
Title: Re: Have I been done by the spray shop?
Post by: JoeDarKa on March 30, 2013, 07:33:59 pm
I would be ringing them to double check and explain what you have found!
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 30, 2013, 08:21:48 pm
One more photo. This lifted from fitting flex alone, so I picked it to see behind:

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint4_zps4a4b5991.jpg&hash=6d59ca5c32e03e85c00a877edc4120adc65b9fea)
Title: Re: Have I been done by the spray shop?
Post by: Tortaruga on March 30, 2013, 08:31:18 pm
That's an absolutely terrible job. Go and give them grief and get it done properly or get a full refund.
Title: Re: Have I been done by the spray shop?
Post by: vRSAlex on March 30, 2013, 11:00:43 pm
One more photo. This lifted from fitting flex alone, so I picked it to see behind:

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint4_zps4a4b5991.jpg&hash=6d59ca5c32e03e85c00a877edc4120adc65b9fea)

Yeah thats a poor show.
Title: Re: Have I been done by the spray shop?
Post by: Andy on March 30, 2013, 11:21:27 pm
ask them to do it again
Title: Re: Have I been done by the spray shop?
Post by: Draz1k on March 31, 2013, 09:33:17 am
Where was the garage that you used?
Title: Re: Have I been done by the spray shop?
Post by: rich83 on March 31, 2013, 09:37:09 am
Piss poor that mate.

Take it back... and ask that they do it again...... properly!
Title: Re: Have I been done by the spray shop?
Post by: bigeyd on March 31, 2013, 09:39:18 am
ask them to do it again

Judging from their first try I'd not bother,ask for a refund and go elsewhere
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 31, 2013, 10:46:49 am
Where was the garage that you used?

Local garage in Swindon, came recommended by a friend.
Title: Re: Have I been done by the spray shop?
Post by: Trev. on March 31, 2013, 04:48:49 pm
Take it back! A school bairn could paint it better
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 31, 2013, 06:37:44 pm
Going to call him up tomorrow and recored the conversation then go and visit while recording also, so he cant worm his way out of it. I think its only fair to give him the opportunity to either do it properly or give my money back? Obviously I don't want him to do it again, I want my money back.

Would you say I shouldn't even offer the opportunity to do it again? I want to be 'fair' in case I have to take it any further.
Title: Re: Have I been done by the spray shop?
Post by: rf860 on March 31, 2013, 06:41:55 pm
Legally you have to give him the opportunity to sort it.
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on March 31, 2013, 06:44:18 pm
Legally you have to give him the opportunity to sort it.

Thanks, I'll do that then :)
Title: Re: Have I been done by the spray shop?
Post by: rf860 on March 31, 2013, 06:53:50 pm
Just make clear your expectations of the job. And that you'll be back if it flakes off within the year
Title: Re: Have I been done by the spray shop?
Post by: ali6n2 on March 31, 2013, 09:28:18 pm
just seen this, primer or no primer, thats shoddy workmanship,
Title: Re: Have I been done by the spray shop?
Post by: Tamiyoman on April 02, 2013, 02:31:31 pm
Not prepared properly, either no primer flatted back/key or no plasticiser, either way crap job, send it back and ask them to do it properly.
Title: Re: Have I been done by the spray shop?
Post by: scopes on April 02, 2013, 10:35:28 pm
Any News on this yet pal  :happy2:
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on April 02, 2013, 10:43:40 pm
Any News on this yet pal  :happy2:

Not yet, I phoned up today but the guy that did it wasn't there today. I'm going to head there tomorrow. Here's hoping!
Title: Re: Have I been done by the spray shop?
Post by: monte on April 02, 2013, 11:10:48 pm
Is this what you paid for?  :jumping:

If so I'd wrap it round the guys neck  :fighting:

Apart from the obvious part where the paint has flaked off, what about all the other dings and scratches in it?
 

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Ftt304%2FGeeJay86%2Fbumperpaint4_zps4a4b5991.jpg&hash=6d59ca5c32e03e85c00a877edc4120adc65b9fea)

Title: Re: Have I been done by the spray shop?
Post by: Veee-dubber on April 02, 2013, 11:12:00 pm
I would get down there asap mate, regardless of whether the person that done it is there or not, make the garage aware of the work and state that you want it sorted as a matter of urgency...
Title: Re: Have I been done by the spray shop?
Post by: SteveyD on April 03, 2013, 08:58:47 am
Fook that's a p155 take of a job.  I'd be getting my money and going elsewhere, you get what you pay for with paint jobs, how much did that cost?
Title: Re: Have I been done by the spray shop?
Post by: GeeJay on April 04, 2013, 07:55:00 pm
Hi all,

Update for you - went to spray shop yesterday and the guy was there luckily. He was quite reasonable when i said i wasn't happy with it, agreed it wasn't a quality job but claimed he keyed it, adhesion promoted and primed it first.

I gave him the options of redoing or money back and he said he'd re-do. Not what I wanted but i have to give him a chance.

Said I wanted it flatted right back to the plastic, keyed, adhesion promoter, primer, base, lacquer. And not just a touch up - the entire bumper. Seemed to agree.

Not to take it back off and se what happens eh!

Thanks for all the advice, really appreciate it :)
Title: Re: Have I been done by the spray shop?
Post by: olufsen on April 04, 2013, 08:00:01 pm
Sounds reasonable, at least your giving him the chance... be interesting to see what it comes back like.  I'd be tempted to give it a powerwash after it's cured and hardened properly.
Title: Re: Have I been done by the spray shop?
Post by: Markyed30 on April 04, 2013, 09:15:32 pm
Usually harder 2nd time round so good luck  :rolleye:
Title: Re: Have I been done by the spray shop?
Post by: Veee-dubber on April 05, 2013, 06:39:22 pm
Glad you got on okay, Might find it was a genuine mistake - paint not mixed properly or something - i dunno lol!

But yea as suggested above, first thing i'd do is go at it with a pressure washer & see what happens!