MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: Stanipkiss on February 04, 2014, 08:52:31 pm
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Gave the car a polish over the weekend and notices a bit of bubbling on the bonnet and rust around the numberplate lights and boot handle. I spoke to the warranty chappy at my local stealers and he said he really needs to see the area's in question. He is calling me back tomorrow to book a time for saturday.
The bonnet is bubbling approx 5-7mm in diameter on the headlight edge, difficult to photo.
The numberplate lights and boot handle are far easier to see.
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fag38%2Fstanipkiss%2FIMG_0917_zps6bdbc622.jpg&hash=29329c4a52c6132fe882ae78d0cd2f76de4b6935)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fag38%2Fstanipkiss%2FIMG_0916_zps3d7ffef3.jpg&hash=0ca26b6cafd81a1cbd56b5d8be2fcedf550450cc)
So what are my chances of getting these rectified under the paint warranty as neither area has rusted from the outside in?
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Paint was starting to bubble on the bonnet of my Jetta last year. Took it into VW and had it looked at, got a call a few weeks later to take it in 100% covered. When I dropped it off they were going to repair the bonnet, but when they got into it they replaced it. While they were doing it, I had a brand new Golf 1.6 TDI Bluemotion Technologies Golf to play in.
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I went to see the warranty chap this morning at my local stealer, it took him nearly 15 minutes to check the car with a manual micron meter to check the paint depth. Car was on average 100-150. Not sure if this is good or not?
He will send off his report with pictures (taken with his iPhone) and let me know in acuple of weeks.
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Which dealership do you use?
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They used to be called Bridgwater VW but now called Marshall's based in Somerset.
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Ah, some way from me. Mine was in at VW Knaresborough.
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I chased up my VW dealer about the rust today. I had the typical response from the dealer that VW will contribute 50% of the work needed and leaving me £509 ish to pay for the work.
Not satisfied with this I thanked the warranty chap and called VW Uk, I explained my situation that the rust is coming through and not damaged paint and they are going to talk to the dealer about contributing (considering the service history and money I have spent at the dealer).
VW Uk also told me it is standard that VW Germany have a contingency budget for any paint repairs, no questions asked and will always start @ 50% of the overall repair.
VW Uk will get back to me during next week with (I hope) a better result.