Go in ten mins before they are due to close loooool Only problem with weekend visits to sort problems out is that most DP's won't work weekends and the sales/service managers will have to ok anything with them first. Iv spoken with my legal team and asked what they thought and although there is a chance the dealer could win (they have tried - and failed - to rectify problems and provided you with a vehicle) they would not like to risk court so would be very keen to sort out a problem like this without getting that far. The general thought was that it MAY be viewed as unfit for purpose when purchased. Generally speaking if the fault cannot be rectified within three attempts its viewed as unfit for purpose in court. I am not a legal person (I'm a salesperson) so don't take my word for gospel. Keep us updated with the outcome....... and which dealer is it?
Well, ironically, I am a purchaser and am actually doing a course, and at the moment we are studying what happens when some thing is not fit for purpose and not to satisfactory quality. The car has been back and forth more than 3 times with the same problem, not forgetting the other issues that have come about in the mean time!
The dealer suggested exchanging the car, so now they have to meet what they have promised. I don't want to go to court, I have more important stuff in my life than faffing with court proceedings, so I hope this gets sorted outside of court.
I think we will be paying a visit Friday afternoon rather than the weekend, this means if VWCS speak to him tomorrow, that gives him a further 24hrs or so to call me.
I don't want to name and shame just yet, as it only fair I see what they say after I mentioned my feelings to VWCS this evening. I know, how many more chances, but give them enough rope and all that!!
Thanks for your help guys, I really appreciate it, and I will let you know what happens over the next few weeks!! Hopefully I'll be posting up some pictures of my new car!!
