Mk5 front wing rust. (Warranty)

[fingerling]

so it depends on the dealership, anyone used VW in doncaster?

[Georrge]

Will they cover it if the car has been modified? Mine is currently on coilovers, about to go on air ride in one week. Today my arches were meant to get rolled but when the guy had a look at them from the inside, he saw the rust, and then showed me. We then also noticed some slight bubbling of the paint on the edge of the lip.


Cheers

[Rawson]

http://www.mk5golfgti.co.uk/forum/index.php/topic,21537.0.html

Have a read 

Also if you drop me an email i will send you the VW pdf regarding the corrosion issue.

The outcome for many has changed alot recently with 50% contributions being the norm, but others are getting far better even FOC.

Bringing this thread back from the dead, I spoke to vw tech today about my ed30 front wings that are starting to corrode.
He was very unhelpful, insisted the warranty is only 10 years and that it had to have been serviced by vw. He tried fobbing it off as a mechanical "rubbing issue"
Do you still have the PDF frodo?
Cheers

[slix]

Will they cover it if the car has been modified? Mine is currently on coilovers, about to go on air ride in one week. Today my arches were meant to get rolled but when the guy had a look at them from the inside, he saw the rust, and then showed me. We then also noticed some slight bubbling of the paint on the edge of the lip.


Cheers

I wouldn't touch the arches at all if I was you. Once they see they are rolled they will offer no help at all.

[Shamm]

@Rawson exact problem i had but instead go to an approved vw audi body shop they will help solve it and the warranty is 12 yrs as it says it in the vw warranty book


Good luck

[Rawson]

I will do that! Was gonna go through vw customer service route but that sounds better. Hopefully the tech I get won't be a complete arse like the vw one, he was insisting it's only 10 years even when I had in writing In front of me!

[Shamm]

Where abouts are you

[Rawson]

I'm in sw London mate. Can't seem to find any approved vw/Audi that want to help

[Leco_GTI]

I just called VW customer care and they advised me to call a VM retailer. They confirmed that VW warranty for corrosion is 12 years. So I called the retailer/dealer and the dealer said to me on the phone that the 12 year warranty is for the whole body but not the arches, the arches is only 10 years. I was thinking "what he is on about". Anyway, he said he is happy for me to bring the car on Monday and he will take pics and submit to VW.

[pudding]

Maybe it is for the current Golfs?  Either way, it sounds like them adjusting the warranty period so that your car conveniently falls outside of it.

Do VW HQ force dealers to cover warranty claims from their own budgets?  It's the only reason I can think of for some dealers being a pain in the arse about it.

[Leco_GTI]

I don't know to be honest.

But I will give you guys an update on Monday. Hopefully everything will be fine.

[Rawson]

I ended up calling a different vw dealer a bit further out and they was much more helpful, the car is now booked in for a few weeks time, fingers crossed.

[Leco_GTI]

Hi guys,

Just to give an update about my visit to the dealer: Unfortunately the car has been resprayed so not covered. The only part of the car that hasn't been resprayed is the bonet. The shade of the paint is 4 times higher than the original :(

Still looks awesome though :)