Rusty wings. I know, another thread.......

[rf860]

I heard they were taken to court recently after not honouring the warranty and now they don't think twice about replacing the front wings at the drop of a hat 

That's interesting, I don't suppose you would know the details of that case?  As it could be used as precedent, and I'd definitely quote this if they are expecting 50% on other areas of the car.

Unfortunately I don't know the details...I just got it third hand from the guy in work, who was told by the guy in the bodyshop. If I was him I would fight it and get as much covered under warranty as possible...think he plans on touchin in the tailgate himself 

They didn't even check my service history for paint inspections, take any pictures or anything...just booked me straight in 

This is the dealer i would use if i had to get any rust sorted. Fortunately, mines is ok atm and has not been painted from the factory.

Was their service ok? Workmanship?

[brady88]

This is the dealer i would use if i had to get any rust sorted. Fortunately, mines is ok atm and has not been painted from the factory.

Was their service ok? Workmanship?

The service was great, free hire car etc.
You couldn't even tell it had a new wing, perfect colour match and no overspray ;) ...they have a recall sheet aswell that shows the bodyshop how to install/ trim the new arch liner foam damper so it doesn't hold water against the arch again ;)

Only thing was phoning me 10mins before closing time and telling me to come for the car when I live half an hour away lol

"we'll hang about till you get here, hurry up its been ready since lunchtime"

Well don't wait till 10 to effing 5 then phone me!

Keep an eye on your arches, mine was perfect when I bought it then a year later..rust bubbles :/

[Mk5Dom]

Just dropped her off. Not liking the space on the driveway where she should be.
I just hope they make a good job of it and I can't wait to get her back!

[Mk5Dom]

All done, the texture is fantastic but the shade is only very very slightly out. Not too bothered though, glad to have her back.

[brady88]

All done, the texture is fantastic but the shade is only very very slightly out. Not too bothered though, glad to have her back.

If your not happy, take it back. Why settle for less...it's warranty work! :)

It's no wonder the colour match isn't perfect...they paint the panel before your car even arrives, never kind on the car lol

[jonnboyy69]

I heard they were taken to court recently after not honouring the warranty and now they don't think twice about replacing the front wings at the drop of a hat 

Id love to see proof of this claim as it would open up a huge can of worms if it is indeed accurate. My local VW dealership "Warranty Manager" stated the opposite to me, stating without hesitation or a smile on his face quote "If you came in here 2-3 months ago we would have replaced both wings for 100% however VW have changed their policy"......Im hoping what ur saying has some substence for the sake of all of us with this problem 

[dmac1969]

I have heard the same as you , thats they have stopped paying for the 100% for wing replacement , and no wonder it must be costing them a fortune - think of how many Mk5s they have sold worldwide (and Passats as they have the same bother) , I had my 05 one done for nowt , looks like when the 58 plate one goes Im gonna be putting my hand in my pocket :(

[swgti]

It's only a couple of weeks ago that I was looking into this and there was absolutely no mention of me having to pay towards the work, now traded the the car in so didn't actually get the work done but surely if this was the case they'd have mentioned it at the very start of the process.

[tandino]

Im interested in this as mine has bubbling to both sides, its done 125k though and has predomininently VW service history.
Anyone got any ideas about how Skinners Group in Eastbourne are at dealing with these types of claims on the Mk5, or has anyone had good luck with this in the South East ie Kent/E/Sussex?.
Just wondering the best dealership in my area to try to claim from??!!..
Poll perhaps??

[Mk5Dom]

I've just emailed the dealer saying I'm unhappy with the colour match. Will ring them if needs be.
It's really playing on my mind now.

[Mk5Dom]

Assessor coming out this morning!