Got it all sorted last night in 2 hours. Turns out she had buckled the metal crossbeam which was pushing off the window and stopping it from going up.
Here it is when she pulled up to the house
Popped the door skin off in 10 mins
This part of the window mechanism was catching on the crossbeam above it. So I removed the crossbeam and beat them back to straighten them out.
I then went at the panel with a rubber mallet to take out the worst of it. She had cut into the paintwork so deep that it's back to bare metal so this was only just a quick fix but actually it's not bad looking
Here's the final product. I wouldn't put it on my own car but she seems happy that the window works.