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Author Topic: Service due Longlife oil???  (Read 3823 times)

Offline stevie_p

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Service due Longlife oil???
« on: January 22, 2010, 03:29:14 pm »
soooo my 3rd service is due had a drive round a couple garages today. 1st one quoted £265!! :surprised: which seems pretty steep 2 me as im sure its only a oil/filter change. anyway i asked does that price include longlife oil, & was met with a confused looking girl and said 'but yours is time & distance service'. 

2nd quoted me £125 which seems more like it. was told doesnt include longlife oil just the 'standard' vw oil. but i got the same reply - 'but yours is time & distance'!

should i be asking for longlife oil as it seems to be confusing the vw desk girls!!  & is it worth paying the extra for it??
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Offline Top Cat

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Re: Service due Longlife oil???
« Reply #1 on: January 22, 2010, 03:34:06 pm »
Yes. pay the bit extra.  :happy2:
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Nasir

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Re: Service due Longlife oil???
« Reply #2 on: January 22, 2010, 05:03:53 pm »
They seem to get confused very, very easily. That's all the workers in general. My car was serviced in September and I still haven't found out what oil was used, the service girl said 10w40 (on T&D) but she kept avoiding what make. The parts guy said 5w30 long life  and the VW computer seems to think I'm on longlife servicing but my car says it's 8700 miles to the next service. It's all a mess  :signLOL:
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Offline icenutter

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Re: Service due Longlife oil???
« Reply #3 on: January 22, 2010, 05:13:30 pm »
I do this; I get mine serviced once a year (I only do about 6000 miles) but I ask for (and get) a longlife service.  I think the extra cost is worth it for the better oil as the car does get used pretty hard for those miles.

I don't confuse the service receptionist by saying that the car 'doesn't need a service but it does need a service even though the car doesn't think it needs a service'   :stupid:
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Offline winrya

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Re: Service due Longlife oil???
« Reply #4 on: January 22, 2010, 05:32:17 pm »
My local dealer says they only use long life oil on gti's and r32's regardless of whether on t&d or Longlife.

I use a specialist now it's out of warranty and they do the same. It's amazing how inconsistent all these franchise dealers are.
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Offline stevie_p

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Re: Service due Longlife oil???
« Reply #5 on: January 22, 2010, 05:38:53 pm »
hhmmm i suppose i will just insist on longlife oil. :happy2:
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Offline Gene Hunt

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Re: Service due Longlife oil???
« Reply #6 on: January 22, 2010, 08:08:31 pm »
Quote from: winrya on January 22, 2010, 05:32:17 pm
My local dealer says they only use long life oil on gti's and r32's regardless of whether on t&d or Longlife.

I use a specialist now it's out of warranty and they do the same. It's amazing how inconsistent all these franchise dealers are.
..........my mate is a tech at the local VW & he only uses  the long life on my GTI.
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Offline Aldo

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Re: Service due Longlife oil???
« Reply #7 on: January 22, 2010, 08:15:11 pm »
Does anyone use VWR for normal servicing? I am thinking of getting my third service done there instead of at main dealer.
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Offline SteveP

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Re: Service due Longlife oil???
« Reply #8 on: January 22, 2010, 08:16:17 pm »
^^^ Yes I have had two services done my them, they offer a slightly discounted price for forum members  :happy2:
« Last Edit: January 22, 2010, 08:19:22 pm by SteveP »
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Offline Gene Hunt

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Re: Service due Longlife oil???
« Reply #9 on: January 22, 2010, 08:18:12 pm »
Quote from: Aldo on January 22, 2010, 08:15:11 pm
Does anyone use VWR for normal servicing? I am thinking of getting my third service done there instead of at main dealer.
............me but it's saturday mate's rates.
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Offline RedRobin

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Re: Service due Longlife oil???
« Reply #10 on: January 22, 2010, 08:24:01 pm »
Quote from: Aldo on January 22, 2010, 08:15:11 pm

Does anyone use VWR for normal servicing? I am thinking of getting my third service done there instead of at main dealer.


....Yes I do. I'm still very happy with my local VW dealer though. It's horses for courses and VWR are more familiar with my mods and can get VW parts very quickly. Proper stamp in the Handbook too.
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Offline Gene Hunt

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Re: Service due Longlife oil???
« Reply #11 on: January 22, 2010, 08:29:05 pm »
Quote from: Gene Hunt on January 22, 2010, 08:18:12 pm
Quote from: Aldo on January 22, 2010, 08:15:11 pm
Does anyone use VWR for normal servicing? I am thinking of getting my third service done there instead of at main dealer.
............me but it's saturday mate's rates.
..........sorry should have posted local main VW dealer (a few too many coors light beers). :drinking:
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Offline Aldo

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Re: Service due Longlife oil???
« Reply #12 on: January 22, 2010, 08:34:25 pm »


[/quote]

....Yes I do. I'm still very happy with my local VW dealer though. It's horses for courses and VWR are more familiar with my mods and can get VW parts very quickly. Proper stamp in the Handbook too.
[/quote]

They won't turn me away for having an un-modded car will they  :signLOL:
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Offline billyboy

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Re: Service due Longlife oil???
« Reply #13 on: January 22, 2010, 08:47:25 pm »
mines up for serv also, on 26k so having the 30k serv
so called lc charles crewe for quote, £245 plus £49 for brake fluid swap.
then called a indi dealer barbers of northwich used to be vw dealer but so much now, £197 plus £42.50 brakes.
so called back the main dealer and asked if they could price match, i was put on hold for a min, then he came back and said yes fine we will do it at that price.  :happy2:
billy
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Offline Jono76

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Re: Service due Longlife oil???
« Reply #14 on: January 23, 2010, 09:54:01 am »
Quote from: billyboy on January 22, 2010, 08:47:25 pm
mines up for serv also, on 26k so having the 30k serv
so called lc charles crewe for quote, £245 plus £49 for brake fluid swap.
then called a indi dealer barbers of northwich used to be vw dealer but so much now, £197 plus £42.50 brakes.
so called back the main dealer and asked if they could price match, i was put on hold for a min, then he came back and said yes fine we will do it at that price.  :happy2:
billy

I know you have managed to get a good deal at Crewe VW (LC Charles) and are using them but please don't ever consider using Barbers!!!

I run a VW approved bodyshop, also in Northwich, and know 1st hand how poor Barbers have become recently. We have had to collect vehicles from them as they cannot afford to purchase the parts to repair them :ashamed:

Also, when we dropped an 07 Passat off last week to have a key coded it was there for 3 days as the only technician that could do it was off sick!!!!!!!
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