Advice needed.

[Dave Y]

Bought the parts from RPS at a good price but Turners wont fit customer supplied parts.

[absolute]

I always replace my sump plug....   

[colesey]

Sounds like Turners are more interested in making money on parts sales if they won’t fit proper VAG parts supplied by their customers

[Dave Y]

Sounds like Turners are more interested in making money on parts sales if they won’t fit proper VAG parts supplied by their customers

sounds about right

[Raj2212]

I paid £80 to my local garage to do the job with me supplying them parts. If that helps.   

Got the pipe and o ring from TPS for like £47 and the sump sealant loctite was £12 I think.

[muff1991]

I never replace the sump plug either lol
If it don’t leak why bother. Back in the day with copper squash washers it was different.


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[bobby_fodge]

Always used a magnetic sump plug

Sounds like they only want the work if they can wring out as much cash as possible from you.

Awesome gti will fit owner supplied parts

[pudding]

I only replace it when/if the threads feel a bit stiff, which shouldn't happen if the bolt is torqued to spec 

[Dan_FR]

I replace mine every other change for the sake of a pound or so

As for customer supplied parts - fully agree with them 100%. They then have to warrant those parts as if they supplied them but could never claim the labour should the parts fail, not to mention the cost/hassle if said parts are supplied incorrectly. Far more hassle than its worth

[Dave Y]

i wasnt asking them to warrant the parts just fit them.
They are genuine parts bought from RPS.

[Dan_FR]

Doesn't matter - under law they have to warrant their workmanship and the parts fitted. It's far more hassle to them than it's worth

If you're using a garage then have them supply the parts

[rich83]

i wasnt asking them to warrant the parts just fit them.
They are genuine parts bought from RPS.

So if something goes wrong who do you blame? You surely must understand their reason for not fitting parts that customers supply.

[Dave Y]

I wouldnt be looking to blame anyone...

[Dave Y]

I bought the parts from RPS online.
I didn’t even know they existed till someone on another thread recommended them