computer help required-part 2

[Janner_Sy]

hey up guys.

i have my niece over and whilst on my laptop she tried downloading some program to turn profile pictures into a Navi (avatar) face.  Except somewhere along the route, i think she has downloaded something else which i cant seem to find.  or allowed something to open without permission when ever it wants

Essentially if i leave my computer on for ten minutes, about 8 windows explorers windows will have opened with advertisements on them.  

ive tried deleting all internet history/passwords etc, ive tried deleting cookies, ive tried resetting internet explorer back to its default settings, but to no avail

any computer guys any idea

[S2 Ant]

Something malicious by the sounds of it, malware or a virus.

If you've got some AV software make sure its up to date and run a full scan

[Janner_Sy]

i have AVG fully updated and running a scan a the moment. 

when i asked my niece she said there was a box that came up which asked her for permision to open something with the option of "once only" or "always".  she said she clicked always.  i just cant find a way to reverse this

[bacillus]

Download malawarebites  and run it, http://www.malwarebytes.org/.

It would also be a good idea at this time to disable system restore then re-enable it.

[Janner_Sy]

thanks mate, im trying that malware right now

2 windows opened whilstdownloading this program  

[Janner_Sy]

holy sh!t, 6 minutes in and already 5 infections.  take it AVG isnt that good then

[Britishlion]

holy sh!t, 6 minutes in and already 5 infections.  take it AVG isnt that good then

Also run spybot ! from download.com


it is brilliant ! and free !

[bacillus]

holy sh!t, 6 minutes in and already 5 infections.  take it AVG isnt that good then

If you can do it, I would also run an online scan from one of the big AV players. I like House Call myself for this,  http://housecall.trendmicro.com/uk/

[Janner_Sy]

wil do just started this malware program on my desktop which is runing McAffee and within 3 minutes there are  168 infections

does this malware program remove the infectios as well??

holy sh!t, 6 minutes in and already 5 infections.  take it AVG isnt that good then

If you can do it, I would also run an online scan from one of the big AV players. I like House Call myself for this,  http://housecall.trendmicro.com/uk/

will have a go once ive tried all of this

[bacillus]

Yes, it will try to fix as much as it can if you give it full permission to do so at the end of the scan.

[Janner_Sy]

wil do just started this malware program on my desktop which is runing McAffee and within 3 minutes there are  168 infections

does this malware program remove the infectios as well??

holy sh!t, 6 minutes in and already 5 infections.  take it AVG isnt that good then

If you can do it, I would also run an online scan from one of the big AV players. I like House Call myself for this,  http://housecall.trendmicro.com/uk/

will have a go once ive tried all of this

well the my desk top had 338 faults all successfully deleted. ;lmy laptop is still going, but is only on 7

[neg]

MalwareBytes works differently to AVG - the latter being more a virus checker. MalwareBytes is great software.

Try Microsoft Security Essentials too for future protection

[Janner_Sy]

just tried the spybot which found more 48 more infections after the malwarebytes program had already cleared 324 infections

the thing is it wont remove it unless i pay out for the full spyware package.

anyone have links to the free version please

[edd666999]

Pm me if you can't get rid, ill giv you a hand

[Janner_Sy]

ive just shelled out for the spybot software to keep allow me to sort out the desktop and the 3 lap tops in th ehouse.  everyone, is absolutely riddled with malware.  cannot believe how much there is on these computers.  my desktop is now 100% clear of all malware