Make a donation

Author Topic: its gone pop....again  (Read 30533 times)

Offline T88OMM

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 5
  • -Receive: 17
  • Posts: 3470
    • Email
Re: its gone pop....again
« Reply #90 on: November 19, 2008, 01:12:02 pm »
Not a bad result in the end. Try and forget about this and get back in your GTI and enjoy it!  :happy2:
TT-RS Plus - S-Tronic

Offline RedRobin

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 380
  • -Receive: 442
  • Posts: 16627
  • BIALI Motorsport's Chief Horn Blower
Re: its gone pop....again
« Reply #91 on: November 19, 2008, 01:18:38 pm »
VW Customer services have said that they are putting 50% towards the bill.....

....Meeting you half-way - That's fair enough imo :happy2:


On facebook: https://www.facebook.com/robin.procter.50

Throbbin' Red Mk5 GTI DSG with too many mods to list - Have Fun but Safe Journeys!

Offline Greeners

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 201
  • -Receive: 199
  • Posts: 8812
    • Email
Re: its gone pop....again
« Reply #92 on: November 19, 2008, 01:37:15 pm »
Thats a good result all in all you cant really argue considering it all happened outside the warranty  :smiley:
Its just a pity it didnt all get sorted first visit:sick:

More of a pity it didn't happen 10 days earlier  :angry015:

I don't think I'd be happy with 50%, but as long as you are  :happy2:

Offline RedRobin

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 380
  • -Receive: 442
  • Posts: 16627
  • BIALI Motorsport's Chief Horn Blower
Re: its gone pop....again
« Reply #93 on: November 19, 2008, 02:16:37 pm »
More of a pity it didn't happen 10 days earlier  :angry015:

I don't think I'd be happy with 50%, but as long as you are
  :happy2:

....50% of something is more than 100% of nothing.

Technically, they don't have to pay anything at all - The warranty period has expired.


On facebook: https://www.facebook.com/robin.procter.50

Throbbin' Red Mk5 GTI DSG with too many mods to list - Have Fun but Safe Journeys!

Offline Greeners

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 201
  • -Receive: 199
  • Posts: 8812
    • Email
Re: its gone pop....again
« Reply #94 on: November 19, 2008, 02:20:56 pm »
More of a pity it didn't happen 10 days earlier  :angry015:

I don't think I'd be happy with 50%, but as long as you are
  :happy2:

....50% of something is more than 100% of nothing.

Technically, they don't have to pay anything at all - The warranty period has expired.

I agree entirely with you Robin, maybe because I deal with the likes of VW as suppliers my expectations are higher. Not that they should be, if they hand an ounce of customer loyalty this issue should have been dealt with FOC! IMHO  :happy2:

Offline The wheel man

  • Always Involved
  • ****
  • Thank You
  • -Given: 4
  • -Receive: 5
  • Posts: 445
    • Email
Re: its gone pop....again
« Reply #95 on: November 19, 2008, 05:35:29 pm »
In the end i am happy with the result, although in a perfect world it would ahve all been done under warranty.  My grievance was the fact that they advised me to replace the remaining coils only when i was footing the bill and after i ahve another problem.  If, when the car was originaly in the dealers, they advised me to replace the remaing 3 units with a 50% donation then i would have been very happy, but "se la vie"

Thanks for the help / info & links guys.  A perfect example of how the internet helps all  :grouphug:

Ben
APR cat back, ECS Insert