In addition to my last post, I received a phone call back from Jenny and they're sending me a plaque out recorded delivery today, so should get it this week!
How on earth VW dealers have the cheek to charge customers vast sums of money for these is beyond me!? There was absolutely no mention of a charge for sending this plaque directly to me when speaking with Jenny, bizarre!?
Glad it's all sorted now anyway. Thanks to everyone for your help, much appreciated
Now where to put it...?