Make a donation

Author Topic: Front wing rust warranty success!!  (Read 352669 times)

Offline Jarre

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 4
  • Posts: 160
    • Email
Re: Front wing rust warranty success!!
« Reply #840 on: April 09, 2015, 10:50:12 am »

I thought they wouldn't have done it on a 05 plate that's why I've not taken mine. Might give it a try

Why not? The perforation warranty is 12 years.
Candy White ED30 :)

Offline Lyons

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 18
  • -Receive: 26
  • Posts: 1090
    • Email
Re: Front wing rust warranty success!!
« Reply #841 on: April 09, 2015, 11:05:00 am »

This is the direct email address for the MD of VW UK: robert.hazelwood@volkswagen.co.uk
If you want a phone no, then this one: 08443754625 will get you through to the VW UK executive office where you will be able to speak to someone important  :happy2:

Anyone able to confirm is this is still the current MD, and his email address?

Also has anyone had a repai to a sill paid for 100% recently? My dealer phoned yesterday to say the front arch will be covered in full, but only 50% of the sill.

I want to contact VW with regards to why the rear arches are no longer covered, and would mention the other 50% of the sill too.

I've been offered 50% on my drivers rear arch.

Thanks for that.

Absolutely sickens my happiness that 1 person gets it and the next doesn't. Zero consistency on their part!

Alfalfa91

  • Guest
Re: Front wing rust warranty success!!
« Reply #842 on: April 09, 2015, 11:19:41 am »

I thought they wouldn't have done it on a 05 plate that's why I've not taken mine. Might give it a try

Why not? The perforation warranty is 12 years.

I was told it is only a 10 year warranty?

Offline BenMiller692

  • Always Involved
  • ****
  • Thank You
  • -Given: 12
  • -Receive: 3
  • Posts: 54
    • Email
Re: Front wing rust warranty success!!
« Reply #843 on: April 09, 2015, 11:31:10 am »
This is the direct email address for the MD of VW UK: robert.hazelwood@volkswagen.co.uk
If you want a phone no, then this one: 08443754625 will get you through to the VW UK executive office where you will be able to speak to someone important  :happy2:

Anyone able to confirm is this is still the current MD, and his email address?

Also has anyone had a repai to a sill paid for 100% recently? My dealer phoned yesterday to say the front arch will be covered in full, but only 50% of the sill.

I want to contact VW with regards to why the rear arches are no longer covered, and would mention the other 50% of the sill too.
I only got 100% on wings. Only 50% on sills and tailgate

Offline homesqueeze

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 32
  • -Receive: 42
  • Posts: 981
  • Got another Golf!
Re: Front wing rust warranty success!!
« Reply #844 on: April 09, 2015, 06:22:18 pm »

I thought they wouldn't have done it on a 05 plate that's why I've not taken mine. Might give it a try

Why not? The perforation warranty is 12 years.

These repairs aren't done under warranty anyway as the perforation has to be from the inside out to qualify. They call it a 'goodwill gesture'.
'16 MK7 Golf 1.4TSI Match Edition

Offline Pesky jones

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 2
  • -Receive: 19
  • Posts: 1639
Re: Front wing rust warranty success!!
« Reply #845 on: April 09, 2015, 06:24:35 pm »
I'm going to try this for my 05 plate, what shall I say to them when I call up?

Offline homesqueeze

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 32
  • -Receive: 42
  • Posts: 981
  • Got another Golf!
Re: Front wing rust warranty success!!
« Reply #846 on: April 09, 2015, 06:25:19 pm »
This is the direct email address for the MD of VW UK: robert.hazelwood@volkswagen.co.uk
If you want a phone no, then this one: 08443754625 will get you through to the VW UK executive office where you will be able to speak to someone important  :happy2:

Anyone able to confirm is this is still the current MD, and his email address?

Also has anyone had a repai to a sill paid for 100% recently? My dealer phoned yesterday to say the front arch will be covered in full, but only 50% of the sill.

I want to contact VW with regards to why the rear arches are no longer covered, and would mention the other 50% of the sill too.

Yep, should still be the same MD and address  :happy2:
'16 MK7 Golf 1.4TSI Match Edition

Offline Lyons

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 18
  • -Receive: 26
  • Posts: 1090
    • Email
Re: Front wing rust warranty success!!
« Reply #847 on: April 09, 2015, 06:47:47 pm »
I had a quick google earlier and it appears to have changed a couple of times since. I tried Paul Willis as that appears to the the most recent, but the email bounced back.

Offline Golf_GT_TDI

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 45
  • -Receive: 40
  • Posts: 505
  • My Ride: http://www.mk5golfgti.co.uk/forum/index.php/topic,89458.0.html
Re: Front wing rust warranty success!!
« Reply #848 on: April 09, 2015, 08:55:03 pm »
Can't get a claim started for tailgate and rear qtr panels, guy said VW will refuse it straight out.
Previously I've had front wings done FOC and sills at 50%,

It has put me off buying a Mk6 or Mk7 if cars as new as the Mk5 as having such widespread issues with corrosion

Offline Jarre

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 4
  • Posts: 160
    • Email
Re: Front wing rust warranty success!!
« Reply #849 on: April 10, 2015, 09:46:42 am »

Can't get a claim started for tailgate and rear qtr panels, guy said VW will refuse it straight out.
Previously I've had front wings done FOC and sills at 50%,

It has put me off buying a Mk6 or Mk7 if cars as new as the Mk5 as having such widespread issues with corrosion

Well I got offered 50% on tailgate and rear arch around two weeks ago.
Candy White ED30 :)

Offline Golf_GT_TDI

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 45
  • -Receive: 40
  • Posts: 505
  • My Ride: http://www.mk5golfgti.co.uk/forum/index.php/topic,89458.0.html
Re: Front wing rust warranty success!!
« Reply #850 on: April 10, 2015, 11:50:03 am »

Well I got offered 50% on tailgate and rear arch around two weeks ago.

Thanks, I think I'm being fobbed off then, he tried saying the issue on tailgate was a stone chip when the paint is sound as far as I can see (it's some bubbling beneath the paint apx 5mm) I'll get a decent photo today.

The rear wing one side has 5mm bubbling near arch and rear qtr's both sides there is slight corrosion starting in the upper half of door shuts
« Last Edit: April 10, 2015, 11:52:30 am by Golf_GT_TDI »

Offline dom069

  • Always Involved
  • ****
  • Thank You
  • -Given: 21
  • -Receive: 17
  • Posts: 265
Re: Front wing rust warranty success!!
« Reply #851 on: April 10, 2015, 12:03:49 pm »

Can't get a claim started for tailgate and rear qtr panels, guy said VW will refuse it straight out.
Previously I've had front wings done FOC and sills at 50%,

It has put me off buying a Mk6 or Mk7 if cars as new as the Mk5 as having such widespread issues with corrosion


Well I got offered 50% on tailgate and rear arch around two weeks ago.

How much did they quote you for the tailgate with 50% goodwill? @Jarre

BC Racing Coilovers : R32 Rear Bumper : Milltek Cat Back : R32 Rear Lights : S3 Brakes : Colour Coded Side Skirts : US Grill : 18" BBS CH : De-Wipered : Bluefin Remap : Pipercross Filter : S3 Short Shifter : Powerflex Wishbone Bushes : MK6 Steering Wheel : RCD510

Offline BenMiller692

  • Always Involved
  • ****
  • Thank You
  • -Given: 12
  • -Receive: 3
  • Posts: 54
    • Email
Re: Front wing rust warranty success!!
« Reply #852 on: April 10, 2015, 12:31:17 pm »
My 50% for tailgate is £191

Offline Jarre

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 4
  • Posts: 160
    • Email
Re: Front wing rust warranty success!!
« Reply #853 on: April 10, 2015, 11:24:14 pm »
My 50% is around £294 if they can repair the tailgate. If it's a new one its £543.
Candy White ED30 :)

Offline Golf_GT_TDI

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 45
  • -Receive: 40
  • Posts: 505
  • My Ride: http://www.mk5golfgti.co.uk/forum/index.php/topic,89458.0.html
Re: Front wing rust warranty success!!
« Reply #854 on: April 10, 2015, 11:34:11 pm »
Can I ask the issues you guys have with your tailgates? Is it around the common area around VW Badge or elsewhere?

Mine is a 5mm bubble of corrosion starting below badges on right hand side...

http://i.imgur.com/OFIxELg.jpg