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Author Topic: Recieved a replacement polar fis box  (Read 2828 times)

Offline Baz300

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Recieved a replacement polar fis box
« on: December 11, 2012, 06:50:07 pm »
After the problems I had with my polar fis they have sent me a new box

It arrived today but I think that the circuit board is loose inside the unit

video

Would you accept this unit?

I don't think it would last long and would rattle whilst I'm driving
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Offline fab5freddy

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Re: Recieved a replacement polar fis box
« Reply #1 on: December 11, 2012, 07:18:14 pm »
No mate I would not accept that as a replacement.

I've been following your progress with this on the polar forum, as I have bought one of these 2 weeks ago also, but yet to fit

My unit certainly doesn't rattle like that  :surprised:

Surely they would have double checked this before sending this out, so might suggest it's been damaged in transit?
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Offline Eddie-NL

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Re: Recieved a replacement polar fis box
« Reply #2 on: December 11, 2012, 07:27:27 pm »
shake rattle and roll

Quality
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Offline Baz300

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Re: Recieved a replacement polar fis box
« Reply #3 on: December 11, 2012, 07:30:51 pm »
They suggested that using cable ties in the car will make it secure.

It's not as if its a cheap £20 electronics box from china

I paid £220 for one

The first box immobilised my car at one point, would be a nightmare if this box broke whilst driving and having to unplug it at the side of the road in the dark
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Offline Andy

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Re: Recieved a replacement polar fis box
« Reply #4 on: December 11, 2012, 07:52:37 pm »
i would get in contact with them for a replacement
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Offline Matto

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Re: Recieved a replacement polar fis box
« Reply #5 on: December 11, 2012, 11:00:09 pm »
Mine rattles and never had any issues.
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Offline chrisr763

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Re: Recieved a replacement polar fis box
« Reply #6 on: December 11, 2012, 11:03:12 pm »
Quote from: Matto on December 11, 2012, 11:00:09 pm
Mine rattles and never had any issues.

 :rolleye: Thats not the awnser he was lookign for  :grin:
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Offline Andy

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Re: Recieved a replacement polar fis box
« Reply #7 on: December 11, 2012, 11:11:27 pm »
Quote from: chrisr763 on December 11, 2012, 11:03:12 pm
Quote from: Matto on December 11, 2012, 11:00:09 pm
Mine rattles and never had any issues.

 :rolleye: Thats not the awnser he was lookign for  :grin:
:signLOL:
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Offline Matto

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Re: Recieved a replacement polar fis box
« Reply #8 on: December 11, 2012, 11:16:36 pm »
 :signLOL:

I had mine apart to see what it was and it is just the loose fit of the PCB inside the case. Mine was a second hand silver version though and the tamper seal had already been broken.
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Offline Kemnaychris

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Re: Recieved a replacement polar fis box
« Reply #9 on: December 12, 2012, 12:30:01 am »
Ur having no luck at all lad get them told ;)
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Offline Baz300

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Re: Recieved a replacement polar fis box
« Reply #10 on: December 12, 2012, 02:26:24 am »
I have had this reply on auto polars forum


 Originally Posted by Baz300 
Just had another look its not the connector that is loose as both connectors (car and USB move)
It's as if the circuit board is not secure Inside the polar unit

Why you say box is not secure inside the polarFIS unit ?
Please, let will post with sense, there is not exists any problem with this, board never will be damaged.

With best regards,
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Offline Baz300

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Re: Recieved a replacement polar fis box
« Reply #11 on: December 12, 2012, 02:37:34 am »
Quote from: Matto on December 11, 2012, 11:16:36 pm
:signLOL:

I had mine apart to see what it was and it is just the loose fit of the PCB inside the case. Mine was a second hand silver version though and the tamper seal had already been broken.

I would like to open the box and see what's wrong but they will blame me for the board being loose if I did.

If I do not get offered another replacement I will be asking for a refund or requesting a chargeback from my credit card if a refund is not offered.

I would of thought that they would of personally checked this box as the original one I received was faulty, the second box was well packaged inside a box, the first unit I received was just Inside a Jiffy bag and does not make any noises when shacking

They say that there is a small number of defective boxes of the new black polar units but the fact that I have now received 2 boxes that have a fault and another member on here is having problems too makes me think it is more than a small amount that is faulty 
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Offline Baz300

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Re: Recieved a replacement polar fis box
« Reply #12 on: December 12, 2012, 05:33:51 pm »
They are still saying that the box is not faulty and the loose circuit board is normal and locked the thread

Anyone considering buying a polar fis box look here
http://www.auto-polar.com/forum/showthread.php?559-Mk5-golf-(red-dot)-airbag-warning-after-installing-polar-fis-(ANSWERED)/page3

Awesome customer service
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Offline JoeDarKa

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Re: Recieved a replacement polar fis box
« Reply #13 on: December 12, 2012, 05:49:15 pm »
Thats very nice of them to close your thread. I wouldnt be happy to be told to open it and put some silicon on it!
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Offline Baz300

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Re: Recieved a replacement polar fis box
« Reply #14 on: December 12, 2012, 05:52:02 pm »
She sent me a PM too saying that they would not refund me either as the box is not faulty
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