Bluefin has immobilised my car!

[Baz300]

I am in at work today and thought I would reload the stage 2 map onto my car during my break.

The process seemed to go ok but halfway through the installation the bluefin unit beeped twice and I got an error stating that the car is immobilised.

Now my car won't start.

I tried to see if I could reinstall the bluefin again and I get a warning saying
" please insert to car that was originally used"

I tried disconnecting the battery for 30 mins to see if it would un immobilise itself but there is no difference.

Has this happend to anyone else? How can it be solved?
Otherwise my car is stuck at work and ill have to get a taxi home and back to work tomorrow.

[GrayMK5GTI]

I'd get on the phone to Superchips pronto mate 

[Baz300]

They are not open untill 9am tomorrow

Already tried to call

[donovan2123]

Have you tried to load original file back onto car from bluefin?

[donovan2123]

Also double check battery voltage is over 12v ideally 13-14v maybe jump leads to a car that's running

[Andy]

the battery should be 12v and when its running will be 13-14v

[Baz300]

Have you tried to load original file back onto car from bluefin?

The bluefin won't let me do anything as it thinks it is connected to a different car now.

Voltage is 12.4v at the battery

[donovan2123]

Oh bad times is there software on a computer or anything than can reset bluefin as you have maps

[Saintsteve]

Hate to say but your car won't go anywhere till Superchips resend your stock file .monday morning fella.

[Andy]

sure i have read  problems similar with blue fin on here

[Saintsteve]

Mine did this my accidentally turning off the ignition whilst in mid file transfer.(my error) never had an issue in several years

[camfollower]

The low battery sounds feasible on either car or bluefin, try and get both topped up and try returning to the standard map, iirc bluefin doesn't wipe the map, just relocates.

[Baz300]

This is the first issue I have had with it.

I removed the map for my MOT as I read reports of it running a bit rich and failing on emissions.

Just tried to reinstall the stage 2 today as the snow was starting to clear.

They do have another stage 2 map ready for me to download (uprated hpfp) so will try and download that when I get home and try again when I'm back at work tomorrow morning (start at 6am)

If that doesn't work I will have to phone superchips and hopefully they can help

[Andy]

could some one with vag com get it started

[donovan2123]

No vagcom won't starting it.