Even if your car is not from 2009, I thinks it's worth checking the sensors first. See below.
On Aug 2009, VW started a recall on 2009 and 2010 DSG on the temperature sensor. Models affected are built between August and September 2009.
A faulty temperature sensor can result in illuminated warning lamps in the dashboard
and the transmission may shift into neutral.
It appears that both sensors below are in the same assembly.