Thank you for that educational update.
What I would like to know is:-
Was the oil changed within the time / mileage range before you owned the vehicle?
When it was stripped what was the filter like for contamination and did they check the drained oil with a magnet.
Have they given you a call back date to rechange the oil and filter before the normal 4years or 40K.
So I got in touch with Andrew and he took me through the procedure they did with my gearbox and I can answer your questions!
As I said before the DSG has been serviced correctly/on schedule and at the main dealer.
The filter did not look abnormally contaminated and neither did the oil (forgot to ask about the magnet)
The DSG was reset using a software called 'Autologic' which I am unfamiliar with but he said he reset the perameters and update the software to the latest version.
The clutches K1 and K2 were adapted and re calibrated
All other shafts and bearings within the gearbox were checked for wear or damage.
He assured me that they are thorough with their work and have a lot of experience with these boxes so I am happy.
The box feel great now though, noticeably smoother throughout all the gears and obviously no odd noises!