Make a donation

Author Topic: trying to book for stage 1  (Read 4604 times)

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
trying to book for stage 1
« on: March 31, 2015, 06:07:26 pm »
Hi guys I'm trying to get hold of r tech to book in for a stage 1. Ive tried calling the last couple of days and left a message but I'm guessing like any decent mappers they are hard people to get hold of. Also tried a email to info@r-techpower.co.uk. Do any of you know if thats an active email address still as you ones on the contact details on this forum are different.

Offline MC71

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 413
  • -Receive: 427
  • Posts: 5198
  • Mk7 R
  • My Ride: http://www.mk5golfgti.co.uk/forum/index.php/topic,113185.0.html
Re: trying to book for stage 1
« Reply #1 on: March 31, 2015, 07:32:28 pm »
Keep phoning!  :happy2:
.                              

                    Build thread Stage 2+ Edition 30 ~~Clicky here~~

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #2 on: March 31, 2015, 07:33:17 pm »
believe me I'm trying :)
« Last Edit: March 31, 2015, 08:41:46 pm by Jknight89 »

Offline TaylorGTi

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 11
  • Posts: 302
    • Email
Re: trying to book for stage 1
« Reply #3 on: March 31, 2015, 10:54:37 pm »
Gota keep phoning, you will prevale!
R-tech Stage 2+ Pirelli Gti

Offline Dan_FR

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 132
  • -Receive: 189
  • Posts: 1845
  • wait...what?
    • Email
Re: trying to book for stage 1
« Reply #4 on: April 01, 2015, 09:27:49 am »
Sure I read that Ben has been off a couple of days. If you've sent the email - you will get a reply when they can. Be patient
TFSI... Revo Stage 2+... . WMI.... VCDS HEX + CAN, MPPS, VAG Commander & VAG tacho - South Wales

Offline GrayMK5GTI

  • Global Moderator
  • Just look at my post count
  • *
  • Thank You
  • -Given: 125
  • -Receive: 248
  • Posts: 4165
Re: trying to book for stage 1
« Reply #5 on: April 01, 2015, 12:24:09 pm »
Sure I read that Ben has been off a couple of days. If you've sent the email - you will get a reply when they can. Be patient

THIS ^^

Used to be really hard to get hold of them when the phone was next to the dyno  :laugh:
NOW: 2015 Golf R DSG 5 Door, Lapiz Blue, 19s, Discover Nav, Reversing Camera
GONE:2007 Black GTI Edition 30 3dr

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #6 on: April 01, 2015, 03:18:52 pm »
I've had an acknowledgment email from them so hopefully they can get back to me within the next few days. To be fair I have no choice i only want a r tech map after hearing such good things.

Offline akbarirfan

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 81
  • -Receive: 18
  • Posts: 530
Re: trying to book for stage 1
« Reply #7 on: April 01, 2015, 03:51:45 pm »
Try to call between 8 and 9am mate, I got hold of Mr Gower last time I tried at that time - this is before the first remap slot of the day I believe.

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #8 on: April 01, 2015, 05:39:49 pm »
Ok thanks for that

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #9 on: April 05, 2015, 10:19:07 am »
I've been trying to contact R Tech for nearly a week I've tried everything from calling at various points throughout the day, email and Facebook and still no joy. Anybody else having the same problem?

Offline Dan_FR

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 132
  • -Receive: 189
  • Posts: 1845
  • wait...what?
    • Email
Re: trying to book for stage 1
« Reply #10 on: April 05, 2015, 11:31:21 am »
What happened to being patient? I guess you don't realise how many emails and answerphone messages they get. Facebook is a no go.

What email address did you use?
TFSI... Revo Stage 2+... . WMI.... VCDS HEX + CAN, MPPS, VAG Commander & VAG tacho - South Wales

Offline rich83

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 165
  • -Receive: 802
  • Posts: 13444
    • MK5 Golf GTI
  • My Ride: https://www.mk5golfgti.co.uk/forum/index.php?PHPSESSID=m4oki0lp2d4j59fn1qestreaks&/topic,19740.0.html
Re: trying to book for stage 1
« Reply #11 on: April 05, 2015, 11:41:46 am »
What happened to being patient? I guess you don't realise how many emails and answerphone messages they get. Facebook is a no go.

What email address did you use?


If I had been trying to get an booking for something for a week then Id have moved on by now.... Ive the greatest respect for Niki... but this is a bit daft.

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #12 on: April 05, 2015, 01:25:01 pm »
Dan I used info@r-techpower.co.uk and I did get a courtesy reply.  I also contacted them via there web page using the contact form. I am being patient that's why I haven't booked in else where. Id rather wait and have it done at R tech. Also I kind of had a date in mind where I was free. So wanted it done on that date otherwise I'm not sure of another date due to work commitments etc

What happened to being patient? I guess you don't realise how many emails and answerphone messages they get. Facebook is a no go.

What email address did you use?
« Last Edit: April 05, 2015, 01:43:03 pm by Jknight89 »

Offline Dan_FR

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 132
  • -Receive: 189
  • Posts: 1845
  • wait...what?
    • Email
Re: trying to book for stage 1
« Reply #13 on: April 05, 2015, 08:36:37 pm »
Nothing to do with Niki, he doesn't do any of the admin/booking side of it.  A week i'm guessing was actually 4 working days with the bank holiday, and if the guy doing the office/bookings has been off and is playing catch-up....

Also Niki's Facebook profile suggests using workshop@r-techpower.co.uk so maybe try that?

I'm not saying it's acceptable, just providing possible reasons. I know i would be the same in your position. Give them a call Tuesday morning first thing
TFSI... Revo Stage 2+... . WMI.... VCDS HEX + CAN, MPPS, VAG Commander & VAG tacho - South Wales

Offline Jknight89

  • Taking part
  • ***
  • Thank You
  • -Given: 2
  • -Receive: 1
  • Posts: 38
Re: trying to book for stage 1
« Reply #14 on: April 05, 2015, 10:23:28 pm »
Yes Dan you are correct. First time I tried to contact was last Monday so 4 working days up until Friday and obviously the bank holiday hasn't helped. I'll keep persisting I won't be giving up